CVE-2024-4538 in Janto Ticketing Software
Summary
by MITRE • 05/07/2024
IDOR vulnerability in Janto Ticketing Software affecting version 4.3r10. This vulnerability could allow a remote user to obtain a user's event ticket by creating a specific request with the ticket reference ID, leading to the exposure of sensitive user data.
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Analysis
by VulDB Data Team • 05/07/2024
The CVE-2024-4538 vulnerability represents a critical insecure direct object reference flaw within Janto Ticketing Software version 4.3r10, classified under CWE-639 as an Insecure Direct Object Reference. This vulnerability stems from insufficient authorization checks when processing ticket reference ID requests, allowing malicious actors to bypass normal access controls and directly access objects they should not be permitted to view. The flaw exists in the software's ticket retrieval mechanism where user-specific ticket data is exposed through predictable reference IDs without proper authentication verification.
The technical implementation of this vulnerability occurs when the application processes requests containing ticket reference identifiers without validating whether the requesting user has legitimate authorization to access that specific ticket. Attackers can exploit this by constructing crafted HTTP requests with valid ticket reference IDs, potentially obtaining sensitive user data including personal information, event details, and other confidential ticket-related metadata. The vulnerability is particularly concerning because it operates at the application logic level rather than at network or system boundaries, making it difficult to detect through traditional network-based security controls.
Operationally, this vulnerability exposes organizations to significant risks including unauthorized data access, privacy violations, and potential identity theft. Remote attackers can systematically enumerate valid ticket reference IDs through various means such as brute force attacks or by leveraging previously obtained reference numbers from public sources, leading to widespread exposure of user ticket data. The impact extends beyond simple data leakage as compromised ticket information could facilitate further attacks including account takeovers, social engineering campaigns, and financial fraud. The vulnerability affects the software's core functionality and represents a fundamental failure in access control implementation that undermines the entire security architecture of the ticketing system.
Organizations utilizing Janto Ticketing Software version 4.3r10 should immediately implement comprehensive mitigations including strengthening access controls, implementing proper input validation, and enforcing robust authentication mechanisms for all ticket reference ID requests. The solution requires implementing proper authorization checks that verify user permissions before granting access to any ticket data, utilizing parameterized queries to prevent injection attacks, and implementing rate limiting to prevent enumeration attempts. Security measures should align with industry standards including those outlined in the OWASP Top Ten and NIST Cybersecurity Framework, specifically addressing the principle of least privilege and secure coding practices. Additionally, organizations should conduct thorough penetration testing and vulnerability assessments to identify any related weaknesses in their ticketing infrastructure and ensure proper patch management processes are in place to address similar vulnerabilities in other software components.