CVE-2025-30087 in Request Tracker
Summary
by MITRE • 05/28/2025
Best Practical RT (Request Tracker) 4.4 through 4.4.7 and 5.0 through 5.0.7 allows XSS via injection of crafted parameters in a search URL.
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Analysis
by VulDB Data Team • 05/28/2025
The vulnerability identified as CVE-2025-30087 affects Best Practical RT (Request Tracker) versions 4.4 through 4.4.7 and 5.0 through 5.0.7, representing a cross-site scripting weakness that enables attackers to inject malicious code through search URL parameters. This flaw resides in the application's handling of user-supplied input within search functionality, creating a persistent vector for malicious activity that can compromise user sessions and data integrity. The vulnerability demonstrates a classic input validation failure where the system does not adequately sanitize or escape user-provided parameters before incorporating them into dynamic web content. This issue directly maps to CWE-79 which defines cross-site scripting as a weakness where untrusted data is incorporated into web pages without proper validation or escaping mechanisms, making it a prime target for exploitation by threat actors seeking to manipulate user interactions.
The technical implementation of this vulnerability occurs when users navigate to search URLs containing crafted parameters that are not properly sanitized by the application's input processing layer. When these parameters are rendered in the web interface without appropriate encoding or escaping, malicious scripts can execute within the context of other users' browsers. The attack vector specifically targets the search functionality where user input is directly embedded into HTML output without sufficient sanitization measures. This allows attackers to inject JavaScript code that can perform actions such as stealing session cookies, redirecting users to malicious sites, or executing unauthorized operations within the application. The vulnerability's impact is amplified by the fact that it affects multiple versions within the 4.x and 5.x release lines, indicating a systemic issue within the application's input handling architecture rather than a localized bug.
Operational implications of this vulnerability extend beyond simple script execution to encompass potential session hijacking and privilege escalation attacks. When successful, attackers can leverage the XSS vulnerability to gain unauthorized access to user accounts, potentially compromising sensitive ticketing data, system configurations, and user credentials stored within the RT environment. The attack requires minimal technical expertise to exploit, as it relies on standard URL parameter manipulation techniques that do not require complex payload construction. This accessibility makes the vulnerability particularly dangerous in environments where multiple users interact with the RT system, as a single compromised session can provide attackers with extended access to the entire ticketing infrastructure. The vulnerability also aligns with ATT&CK technique T1566 which describes social engineering tactics that can be leveraged through web-based attacks to manipulate user behavior and gain system access.
Mitigation strategies for CVE-2025-30087 should prioritize immediate patching of affected RT versions to address the root cause of the input sanitization failure. Organizations should implement comprehensive input validation and output encoding measures that prevent malicious data from being rendered in web contexts. The recommended approach includes applying the vendor-provided security patches as soon as they become available, while simultaneously implementing additional protective measures such as content security policies that restrict script execution within the application. Web application firewalls should be configured to monitor and block suspicious URL parameter patterns that may indicate attempted exploitation. Organizations should also consider implementing proper logging and monitoring of search functionality to detect anomalous parameter usage that could indicate exploitation attempts. The mitigation efforts must address both the immediate vulnerability and broader application security hygiene practices to prevent similar issues from occurring in other components of the RT system. Regular security assessments and penetration testing should be conducted to identify potential additional vectors that could be exploited through similar input handling weaknesses.