CVE-2025-30886 in JS Help Desk Plugin
Summary
by MITRE • 04/01/2025
Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection') vulnerability in JoomSky JS Help Desk allows SQL Injection. This issue affects JS Help Desk: from n/a through 2.9.2.
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Analysis
by VulDB Data Team • 01/24/2026
This vulnerability represents a critical sql injection flaw in the JoomSky JS Help Desk component that enables attackers to manipulate database queries through improperly sanitized input parameters. The vulnerability falls under the common weakness enumeration CWE-89 which specifically addresses sql injection vulnerabilities where untrusted data is directly incorporated into sql commands without adequate sanitization or parameterization. The affected version range indicates that all versions from the initial release through 2.9.2 are susceptible to this attack vector, suggesting a long-standing issue within the software development lifecycle that was not properly addressed through secure coding practices.
The technical implementation of this vulnerability occurs when user-supplied input is directly concatenated into sql query strings without proper input validation or parameter binding mechanisms. Attackers can exploit this by crafting malicious input that alters the intended sql command structure, potentially allowing them to extract sensitive data, modify database records, or even execute administrative commands on the underlying database system. The vulnerability specifically targets the sql command execution process where special elements such as single quotes, semicolons, or sql keywords are not properly neutralized before being processed by the database engine. This weakness creates an attack surface that aligns with the ATT&CK technique T1071.004 for application layer protocol manipulation and T1566 for credential access through injection techniques.
The operational impact of this vulnerability extends beyond simple data theft to potentially compromise the entire database infrastructure supporting the help desk application. Successful exploitation could result in unauthorized access to customer information, support ticket data, user credentials, and potentially administrative privileges within the application. Organizations using affected versions face significant risk of data breaches, regulatory compliance violations, and potential system compromise that could lead to broader network infiltration. The vulnerability's persistence across multiple versions indicates inadequate security testing during the development process and suggests that the application may be vulnerable to other related injection attacks that could compound the security risk.
Mitigation strategies should prioritize immediate patching of the affected software to the latest secure version that addresses the sql injection vulnerability. Organizations must implement proper input validation and parameterized query mechanisms throughout the application codebase to prevent similar issues from occurring in the future. Database access controls should be reviewed and restricted to minimize the potential impact of successful exploitation attempts. Security monitoring should be enhanced to detect unusual database access patterns that might indicate sql injection attempts. Additionally, implementing web application firewalls and input sanitization measures can provide additional defense-in-depth layers against this specific attack vector. The vulnerability demonstrates the critical importance of following secure coding practices and adhering to established security frameworks that emphasize proper input handling and output encoding to prevent injection attacks.