CVE-2025-5658 in Complaint Management System
Summary
by MITRE • 06/05/2025
A vulnerability classified as critical has been found in PHPGurukul Complaint Management System 2.0. Affected is an unknown function of the file /admin/updatecomplaint.php. The manipulation of the argument Status leads to sql injection. It is possible to launch the attack remotely. The exploit has been disclosed to the public and may be used.
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Analysis
by VulDB Data Team • 06/11/2025
The vulnerability identified as CVE-2025-5658 represents a critical sql injection flaw within the PHPGurukul Complaint Management System version 2.0. This system, designed for managing user complaints through a web interface, contains a dangerous weakness in its administrative update functionality that could allow remote attackers to execute arbitrary database commands. The vulnerability specifically resides in the /admin/updatecomplaint.php file where the Status parameter is processed without adequate input validation or sanitization, creating an exploitable condition that directly impacts the system's database security posture.
The technical flaw manifests through improper parameter handling where the Status argument received by the updatecomplaint.php script is directly incorporated into sql queries without proper escaping or parameterization. This allows an attacker to inject malicious sql code through the Status field, potentially enabling full database compromise. The vulnerability follows the common pattern of sql injection attacks where user-controllable input is concatenated directly into sql statements, violating fundamental security principles of input sanitization and parameterized queries. This weakness aligns with CWE-89 which specifically addresses sql injection vulnerabilities in software applications.
The operational impact of this vulnerability is severe and multifaceted, as it enables remote code execution capabilities that could result in complete system compromise. An attacker could potentially extract sensitive user data, modify complaint records, escalate privileges, or even gain access to underlying database servers. The public disclosure of the exploit increases the risk profile significantly, as it provides threat actors with readily available attack vectors. The vulnerability affects the confidentiality, integrity, and availability of the complaint management system, potentially exposing personal information of users who submitted complaints through the platform. This represents a critical security gap that could undermine the trust users place in the system's ability to protect their sensitive data.
Mitigation strategies should focus on immediate patching of the affected system to address the sql injection vulnerability in the updatecomplaint.php file. Organizations should implement proper input validation and parameterized queries throughout the application to prevent similar issues from occurring. The principle of least privilege should be enforced by limiting database permissions for web applications and implementing proper access controls. Regular security audits and penetration testing should be conducted to identify additional vulnerabilities within the system. Additionally, the application should be updated to use modern security frameworks that provide built-in protection against sql injection attacks, following established security guidelines such as those outlined in the OWASP Top Ten and NIST cybersecurity frameworks. The system administrators should also monitor for any unauthorized access attempts and implement proper logging and alerting mechanisms to detect exploitation attempts.