CVE-2026-62587 in Siebel CRM Administration
Summary
by MITRE • 08/19/2026
Vulnerability in the Siebel CRM Administration product of Oracle Siebel CRM (component: Data Archival). Supported versions that are affected are 25.12-26.6. Easily exploitable vulnerability allows low privileged attacker with network access via HTTP to compromise Siebel CRM Administration. Successful attacks of this vulnerability can result in unauthorized access to critical data or complete access to all Siebel CRM Administration accessible data as well as unauthorized update, insert or delete access to some of Siebel CRM Administration accessible data. CVSS 3.1 Base Score 7.1 (Confidentiality and Integrity impacts). CVSS Vector: (CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:L/A:N).
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Analysis
by VulDB Data Team • 08/19/2026
The identified vulnerability resides within the Data Archival component of Oracle Siebel CRM Administration, specifically affecting supported versions ranging from 25.12 through 26.6. This security flaw represents a significant risk to organizations relying on this enterprise customer relationship management platform for managing critical business data and administrative functions. The core issue stems from insufficient access control mechanisms within the Data Archival module, which fails to properly verify authorization levels before processing requests related to archival operations. Consequently, an attacker who has obtained low-privileged credentials can exploit these weaknesses to bypass intended security restrictions. This type of flaw is characteristic of improper privilege management issues where the application does not enforce appropriate separation between administrative and standard user roles during sensitive data handling processes.
From a technical perspective, the vulnerability allows for exploitation over HTTP via network access without requiring any user interaction or social engineering tactics such as clicking malicious links. The absence of required user interface involvement makes this attack vector particularly dangerous in automated scanning scenarios where threat actors can systematically probe systems for weaknesses. Once exploited, the attacker gains unauthorized access to critical data stored within the Siebel CRM Administration environment. This includes sensitive customer information, financial records, and internal operational metrics that are typically protected by higher-level security controls. The ability to read this data constitutes a severe breach of confidentiality, potentially leading to regulatory violations under frameworks such as GDPR or HIPAA depending on the nature of the data involved.
Beyond mere data exfiltration, the vulnerability also permits unauthorized modifications to the system's data integrity. An attacker can perform insert, update, and delete operations on accessible Siebel CRM Administration data. This capability undermines the trustworthiness of the information managed by the organization, allowing for potential manipulation of records that could lead to financial fraud, reputational damage, or operational disruption. The combination of unauthorized read access with write capabilities creates a comprehensive compromise scenario where both confidentiality and integrity are severely impacted. In enterprise environments, such alterations can corrupt audit trails, invalidate compliance reports, and disrupt business workflows dependent on accurate data states.
The severity of this vulnerability is quantified by a CVSS 3.1 Base Score of 7.1, indicating a High level of risk. The vector string (CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:L/A:N) highlights that while the attack requires low privileges and has no user interaction requirement, it does not directly impact availability. However, the high confidentiality impact reflects the potential for extensive data exposure, while the limited integrity impact acknowledges some constraints on modification scope. Despite these limitations, even partial control over critical administrative data can have cascading effects across an organization's IT infrastructure. The lack of system change in terms of availability suggests that denial-of-service is not a primary concern here, but rather focused on unauthorized information access and manipulation.
Mapping this vulnerability to established industry standards provides further context for remediation efforts. In the Common Weakness Enumeration taxonomy, this issue aligns with CWE-269 Improper Privilege Management or potentially CWE-862 Missing Authorization, depending on whether the flaw lies in role definition or enforcement logic. From an offensive security perspective, such vulnerabilities are often exploited using techniques categorized under MITRE ATT&CK framework's Initial Access and Persistence tactics, particularly those involving valid accounts with insufficient privileges to perform administrative tasks. Understanding these mappings helps security teams prioritize patching based on real-world attack patterns rather than just numerical scores.
Mitigation strategies must focus on both immediate remediation and long-term architectural improvements. The primary action is to apply the latest security patches provided by Oracle for Siebel CRM versions 25.12 through 26.6. Organizations should verify their deployment status against these supported ranges and prioritize systems exposed to network access via HTTP. In addition to patching, implementing strict role-based access control policies can help mitigate similar risks in other components. Ensuring that administrative functions are segregated from standard user operations reduces the attack surface available to low-privileged users. Furthermore, enforcing HTTPS for all administrative interfaces eliminates the risk associated with unencrypted HTTP communications, which may otherwise expose session tokens or credentials during transmission.
Security teams should also conduct thorough audits of existing user permissions within Siebel CRM Administration to identify any accounts that possess excessive privileges relative to their job functions. Principle of least privilege must be strictly enforced so that users only have access to the data and functionalities necessary for their specific roles. Regular vulnerability assessments and penetration testing can help uncover similar misconfigurations before they are exploited by malicious actors. Integrating these practices into a continuous security monitoring program ensures ongoing protection against evolving threats targeting enterprise CRM platforms.