CVE-2006-7145 in Call Center Software
Summary
by MITRE
edit_user.php in Call Center Software 0.93 and earlier allows remote attackers to obtain sensitive information such as account passwords via a modified user_id parameter.
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Analysis
by VulDB Data Team • 10/09/2017
The vulnerability identified as CVE-2006-7145 affects Call Center Software version 0.93 and earlier, representing a critical information disclosure flaw that undermines the security posture of the system. This issue resides within the edit_user.php component of the software, which handles user account modifications and management functions. The vulnerability stems from inadequate input validation and access control mechanisms that fail to properly verify user permissions before exposing sensitive account data.
The technical exploitation of this vulnerability occurs through manipulation of the user_id parameter within the edit_user.php script. Attackers can construct malicious requests with modified user_id values to bypass normal access controls and retrieve password information from other user accounts. This represents a classic case of insufficient authorization checks and improper input sanitization, where the application fails to validate whether the requesting user has legitimate access rights to view or modify the specified account. The flaw essentially allows privilege escalation through parameter tampering, enabling unauthorized access to sensitive user credentials.
The operational impact of this vulnerability extends beyond simple information disclosure, creating substantial risks for organizations relying on the call center software for customer service operations. When attackers successfully exploit this vulnerability, they gain access to valid user accounts including administrative credentials, which could lead to complete system compromise. The exposure of password information creates opportunities for lateral movement within networks, credential reuse attacks, and potential data breaches. Organizations may face regulatory compliance violations, reputational damage, and financial losses due to unauthorized access to sensitive customer information.
This vulnerability aligns with CWE-285, which addresses insufficient authorization issues in software systems, and demonstrates poor implementation of access control mechanisms. The flaw also maps to ATT&CK technique T1078 which covers valid accounts and privilege escalation through unauthorized access to legitimate user credentials. Organizations should implement immediate mitigations including input validation controls, proper access control checks, and parameter sanitization within the application. The software vendor should provide a security patch that enforces proper authentication and authorization checks before any user account information is returned, along with implementing proper logging and monitoring to detect suspicious access patterns.
The vulnerability highlights the importance of secure coding practices and proper input validation in web applications. Organizations should conduct regular security assessments and penetration testing to identify similar authorization flaws in their systems. Additionally, implementing principle of least privilege, regular security updates, and comprehensive access control policies can significantly reduce the risk of exploitation. The incident underscores the critical need for robust authentication mechanisms and proper error handling in web applications to prevent unauthorized data access.