CVE-2010-0465 in SugarCRM
Summary
by MITRE
Cross-site scripting (XSS) vulnerability in the online Documents functionality in SugarCRM 5.2.x before 5.2.0l and 5.5.x before 5.5.0a allows remote authenticated users to inject arbitrary web script or HTML via the Document Name field.
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Analysis
by VulDB Data Team • 05/03/2026
The vulnerability identified as CVE-2010-0465 represents a critical cross-site scripting weakness within the SugarCRM customer relationship management platform. This flaw exists specifically within the online Documents functionality of SugarCRM versions 5.2.x prior to 5.2.0l and 5.5.x prior to 5.5.0a, creating a significant security risk for organizations relying on this enterprise software. The vulnerability stems from inadequate input validation and sanitization mechanisms that fail to properly filter malicious content submitted through the Document Name field, which is accessible to authenticated users within the system.
The technical exploitation of this vulnerability occurs when authenticated users with appropriate privileges submit malicious scripts or HTML code through the Document Name input field. The system fails to adequately sanitize this input before rendering it in web pages, allowing attackers to inject arbitrary web scripts that execute in the context of other users' browsers. This creates a persistent XSS vector where malicious payloads can be stored and executed whenever legitimate users view the affected documents. The vulnerability specifically targets the Document Name field within the online Documents module, making it particularly dangerous as document management is a core function of CRM systems where users frequently interact with stored content.
The operational impact of this vulnerability extends beyond simple script injection, as it can enable attackers to perform various malicious activities including session hijacking, data exfiltration, and privilege escalation. An attacker who successfully exploits this vulnerability can potentially steal user session cookies, redirect users to malicious sites, or inject content that appears to originate from the legitimate SugarCRM application. This creates a trust relationship breach where users are unknowingly exposed to malicious content. The vulnerability is particularly concerning in enterprise environments where SugarCRM is used for sensitive customer data management, as it could lead to unauthorized access to confidential information and potential compliance violations.
Organizations should implement immediate mitigations including applying the vendor-provided patches for SugarCRM versions 5.2.0l and 5.5.0a, which contain the necessary input validation fixes. Additionally, implementing proper input sanitization measures and output encoding should be considered as defensive strategies. The vulnerability aligns with CWE-79, which specifically addresses cross-site scripting flaws in software applications, and corresponds to ATT&CK technique T1059.007 for command and scripting interpreter. Security teams should also consider implementing web application firewalls and monitoring for suspicious input patterns in document management functions to detect potential exploitation attempts. Regular security assessments of CRM systems and input validation mechanisms are essential to prevent similar vulnerabilities from emerging in other components of the application stack.