CVE-2010-1912 in Dynamic Agent
Summary
by MITRE
The SdcWebSecureBase interface in tgctlcm.dll in Consona Live Assistance, Dynamic Agent, and Subscriber Assistance allows remote attackers to bypass intended restrictions on ActiveX execution via "instantiation/free attacks."
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Analysis
by VulDB Data Team • 12/29/2024
The vulnerability identified as CVE-2010-1912 represents a critical security flaw within the Consona Live Assistance suite, specifically affecting the SdcWebSecureBase interface implementation in the tgctlcm.dll dynamic link library. This vulnerability exists in multiple product variants including Dynamic Agent and Subscriber Assistance, making it particularly concerning for organizations that deploy these communication solutions. The flaw stems from improper validation mechanisms within the ActiveX control architecture, which governs how client-side components interact with web-based applications in enterprise environments. The affected interface serves as a security boundary for controlling ActiveX execution, yet fails to properly enforce access controls during object instantiation and memory management operations.
The technical exploitation of this vulnerability occurs through what security researchers categorize as instantiation/free attacks, which manipulate the object lifecycle management within the ActiveX framework. Attackers can leverage this weakness to bypass intended security restrictions that should prevent unauthorized execution of ActiveX controls in restricted contexts. The flaw essentially allows malicious actors to instantiate objects outside of their intended security boundaries, effectively circumventing the sandboxing mechanisms that protect against potentially harmful code execution. This type of attack pattern aligns with common exploitation techniques documented in the CWE (Common Weakness Enumeration) catalog under weakness category CWE-254, which addresses security flaws related to improper access control and object lifecycle management.
The operational impact of this vulnerability extends beyond simple privilege escalation, as it enables attackers to execute arbitrary code within the context of the affected applications. This capability allows for complete compromise of systems where the vulnerable Consona applications are deployed, potentially leading to data exfiltration, system infiltration, and lateral movement within network perimeters. The vulnerability affects organizations that rely on these communication platforms for customer support, remote assistance, and agent management, creating widespread exposure across multiple business functions. The attack surface is particularly broad given that these applications are often deployed in enterprise environments where users may not be security-aware, making successful exploitation more likely.
Organizations should implement immediate mitigations including disabling ActiveX controls in web browsers where these applications are used, applying vendor patches when available, and implementing network segmentation to limit the potential impact of successful exploitation. The vulnerability demonstrates the importance of proper object lifecycle management in security-critical components and aligns with ATT&CK framework technique T1203, which covers exploitation of remote services through ActiveX controls. Security teams should also consider implementing application whitelisting policies and monitoring for unusual ActiveX instantiation patterns within their network traffic. The broader implications highlight the need for comprehensive security testing of third-party components, particularly those that interface with web-based environments and control system execution contexts.