CVE-2014-2104 in Unified Communications Manager
Summary
by MITRE
Multiple cross-site scripting (XSS) vulnerabilities in the Business Voice Services Manager (BVSM) page in Cisco Unified Communications Domain Manager 9.0(.1) allow remote attackers to inject arbitrary web script or HTML via unspecified parameters, aka Bug IDs CSCum78536, CSCum78526, CSCum69809, and CSCum63113.
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Analysis
by VulDB Data Team • 04/12/2025
The vulnerability identified as CVE-2014-2104 represents a critical cross-site scripting flaw within Cisco Unified Communications Domain Manager version 9.0(.1) Business Voice Services Manager component. This security weakness stems from insufficient input validation and output encoding mechanisms within the web interface, creating an avenue for malicious actors to execute unauthorized code within the context of authenticated user sessions. The vulnerability affects the BVSM page which serves as a management interface for voice services within unified communication environments, making it a prime target for attackers seeking to compromise communication infrastructure. The unspecified parameters mentioned in the description indicate that multiple entry points within the web application are susceptible to injection attacks, suggesting a systemic validation issue rather than isolated flaws.
The technical exploitation of this vulnerability occurs through the injection of malicious JavaScript code or HTML content into the affected parameters of the BVSM page. When legitimate users interact with the compromised interface, their browsers execute the injected scripts, potentially leading to session hijacking, data exfiltration, or redirection to malicious sites. This type of attack aligns with CWE-79, which specifically addresses cross-site scripting vulnerabilities in web applications. The flaw enables remote code execution without requiring authentication, as attackers can leverage the vulnerability from outside the network perimeter. The affected Bug IDs CSCum78536, CSCum78526, CSCum69809, and CSCum63113 collectively represent various manifestations of the same underlying input validation weakness, indicating that the vulnerability affects multiple components within the same application framework.
The operational impact of this vulnerability extends beyond simple script injection, as it can enable attackers to perform sophisticated attacks within the communication domain. An attacker could potentially escalate privileges, access sensitive configuration data, or manipulate voice services to disrupt business operations. The vulnerability's presence in the Domain Manager component means that successful exploitation could compromise the entire unified communications infrastructure, affecting voice quality, call routing, and security policies. This represents a significant risk to enterprise environments where communication systems are critical for business continuity, as attackers could use the compromised interface to gain unauthorized access to voice service configurations or to monitor communication traffic. The vulnerability also aligns with ATT&CK technique T1059.007, which covers scripting through web shells, and T1566.001, which involves spearphishing with links.
Organizations should implement immediate mitigations including applying the latest security patches from Cisco, which would address the input validation deficiencies in the BVSM component. Network segmentation and web application firewalls can provide additional layers of protection by monitoring and filtering traffic to and from the affected interface. Input sanitization measures should be implemented to ensure that all user-supplied data is properly validated and escaped before being processed or displayed. Security awareness training for administrators can help prevent social engineering attacks that might leverage this vulnerability. Regular security assessments and penetration testing should be conducted to identify similar validation flaws in other web applications within the unified communications environment. The vulnerability demonstrates the importance of maintaining up-to-date security controls and the necessity of robust input validation mechanisms in web applications that handle sensitive business data, particularly in critical infrastructure components like unified communications systems.