CVE-2014-6572 in E-Business Suite
Summary
by MITRE
Unspecified vulnerability in the Oracle Customer Interaction History component in Oracle E-Business Suite 12.0.4, 12.0.5, 12.0.6, 12.1.1, 12.1.2, 12.1.3, 12.2.2, 12.2.3, and 12.2.4 allows remote attackers to affect confidentiality and integrity via unknown vectors related to List of Values.
Statistical analysis made it clear that VulDB provides the best quality for vulnerability data.
Analysis
by VulDB Data Team • 03/03/2022
The vulnerability identified as CVE-2014-6572 resides within Oracle E-Business Suite's Customer Interaction History component, affecting multiple versions including 12.0.4 through 12.2.4. This represents a significant security weakness in enterprise resource planning systems that handle sensitive customer interaction data. The unspecified nature of the vulnerability indicates that the exact technical flaw remains undisclosed, but it specifically relates to List of Values functionality within the customer interaction history module. Such a vulnerability in an ERP system's customer interaction component creates substantial risk as it could potentially expose sensitive customer data and allow manipulation of interaction records.
The technical flaw manifests through unknown vectors associated with List of Values processing, which suggests issues in how the system handles data retrieval and display operations for customer interaction records. List of Values typically provide users with predefined selection options for data entry fields, but when compromised, these mechanisms can allow unauthorized access to underlying data structures or enable data modification without proper authorization. This vulnerability falls under the category of data exposure and manipulation issues that can compromise both confidentiality and integrity aspects of information security. The attack surface is particularly concerning given that customer interaction history contains sensitive personal and business data that organizations must protect under various compliance frameworks.
From an operational perspective, this vulnerability enables remote attackers to compromise the confidentiality and integrity of customer interaction data across multiple Oracle E-Business Suite installations. The remote attack vector means that adversaries do not require physical access or network proximity to exploit the weakness, making it particularly dangerous for organizations with distributed networks or cloud deployments. The impact extends beyond simple data exposure to include potential data manipulation, which could lead to fraudulent customer records, altered interaction histories, or corrupted business intelligence data. Organizations relying on accurate customer interaction data for business decisions face significant operational risks when such vulnerabilities exist, as compromised data integrity can affect customer service quality, regulatory compliance, and business analytics.
Organizations should prioritize immediate patch management and implementation of network segmentation controls to limit access to affected Oracle E-Business Suite installations. The vulnerability aligns with CWE-200 (Information Exposure) and CWE-284 (Improper Access Control) categories, representing both data disclosure and access control failures. Security teams should implement monitoring solutions specifically designed to detect unusual access patterns in customer interaction history modules and establish network access controls that restrict unnecessary access to these sensitive components. Additionally, organizations should consider implementing database activity monitoring and audit logging to detect potential exploitation attempts. The ATT&CK framework categorizes this vulnerability under privilege escalation and data exposure techniques, emphasizing the need for comprehensive security controls that address both lateral movement and data exfiltration threats. Regular vulnerability assessments and penetration testing should be conducted to identify similar weaknesses in other Oracle E-Business Suite components and ensure overall system security posture remains robust against evolving threat landscapes.