CVE-2016-3439 in E-Business Suite
Summary
by MITRE
Unspecified vulnerability in the Oracle CRM Wireless component in Oracle E-Business Suite 12.1.3 allows remote attackers to affect confidentiality and integrity via vectors related to Call Phone Number Page.
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Analysis
by VulDB Data Team • 07/25/2022
The vulnerability identified as CVE-2016-3439 resides within the Oracle CRM Wireless component of Oracle E-Business Suite version 12.1.3, representing a critical security weakness that exposes organizations to significant risks. This unspecified vulnerability specifically impacts the Call Phone Number Page functionality, which serves as a crucial interface for managing customer communications and contact information within the enterprise resource planning environment. The affected component operates within the broader Oracle E-Business Suite ecosystem, which is widely deployed across global enterprises for managing complex business operations including customer relationship management, supply chain management, and financial processes.
The technical flaw manifests through unspecified vectors that compromise both confidentiality and integrity aspects of the system when attackers exploit the Call Phone Number Page functionality. This type of vulnerability falls under the category of insecure direct object references or improper access control mechanisms, as described in CWE-639, where unauthorized users can potentially manipulate or access sensitive data through the wireless communication interface. The vulnerability's impact extends beyond simple data exposure, as it enables attackers to modify critical customer information and communication records, potentially leading to data corruption and unauthorized modifications that could severely disrupt business operations.
From an operational perspective, this vulnerability presents a substantial risk to organizations utilizing Oracle E-Business Suite, particularly those relying heavily on CRM wireless functionalities for customer service operations. Attackers exploiting this weakness could gain unauthorized access to confidential customer phone numbers, communication logs, and related contact information, while simultaneously having the capability to alter these records to mislead customer service representatives or manipulate business processes. The remote attack vector means that threat actors can exploit this vulnerability from outside the corporate network without requiring physical access or prior authentication within the system, making it particularly dangerous for organizations with limited network segmentation controls.
The implications of this vulnerability align with tactics and techniques documented in the MITRE ATT&CK framework under the privilege escalation and credential access domains, where attackers can leverage initial access through web application vulnerabilities to gain deeper system control. Organizations should implement comprehensive network monitoring solutions to detect anomalous access patterns to CRM wireless components, while also applying Oracle's security patches and updates as soon as they become available. The vulnerability demonstrates the importance of maintaining up-to-date security measures in enterprise applications, as the lack of proper access controls and input validation in web interfaces creates opportunities for attackers to compromise both data confidentiality and integrity, potentially leading to significant financial losses and reputational damage.
Organizations should consider implementing additional security controls including web application firewalls, network access controls, and regular security assessments of their Oracle E-Business Suite deployments to mitigate risks associated with this vulnerability. The affected system components require careful monitoring for unauthorized access attempts and should be configured with appropriate least privilege principles to limit potential damage from successful exploitation attempts. Regular security training for administrators and developers on secure coding practices and proper access control implementation remains essential for preventing similar vulnerabilities from emerging in future system deployments.