CVE-2017-3373 in Advanced Outbound Telephony
Summary
by MITRE
Vulnerability in the Oracle Advanced Outbound Telephony component of Oracle E-Business Suite (subcomponent: User Interface). Supported versions that are affected are 12.1.1, 12.1.2, 12.1.3, 12.2.3, 12.2.4, 12.2.5 and 12.2.6. Easily exploitable vulnerability allows unauthenticated attacker with network access via HTTP to compromise Oracle Advanced Outbound Telephony. Successful attacks require human interaction from a person other than the attacker and while the vulnerability is in Oracle Advanced Outbound Telephony, attacks may significantly impact additional products. Successful attacks of this vulnerability can result in unauthorized access to critical data or complete access to all Oracle Advanced Outbound Telephony accessible data as well as unauthorized update, insert or delete access to some of Oracle Advanced Outbound Telephony accessible data. CVSS v3.0 Base Score 8.2 (Confidentiality and Integrity impacts).
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Analysis
by VulDB Data Team • 05/15/2026
The vulnerability identified as CVE-2017-3373 resides within the Oracle Advanced Outbound Telephony component of Oracle E-Business Suite, specifically within the User Interface subcomponent. This security flaw affects multiple version streams including 12.1.1 through 12.1.3 and 12.2.3 through 12.2.6, representing a significant attack surface across Oracle E-Business Suite deployments. The vulnerability's classification as easily exploitable indicates that attackers can leverage network-based HTTP access without requiring authentication credentials, making it particularly dangerous for organizations with exposed web interfaces. The CVSS v3.0 base score of 8.2 reflects the substantial impact potential with ratings of high for both confidentiality and integrity, demonstrating the severity of data compromise risks.
The technical nature of this vulnerability stems from insufficient input validation within the user interface component of the telephony system, allowing attackers to manipulate HTTP requests and potentially execute unauthorized operations. This flaw creates a pathway for attackers to access sensitive telephony data including call logs, contact information, and potentially customer communications that flow through the outbound telephony system. The requirement for human interaction from a person other than the attacker suggests that social engineering or targeted phishing techniques may be necessary to initially gain access, though the underlying vulnerability itself allows for extensive data compromise once exploited. The attack vector through HTTP indicates that organizations with exposed web applications or those lacking proper network segmentation may be particularly vulnerable.
The operational impact of this vulnerability extends beyond the immediate Advanced Outbound Telephony component, potentially affecting additional Oracle products within the E-Business Suite ecosystem. This interconnected nature of Oracle applications means that exploitation could lead to cascading effects throughout the organization's business processes, particularly those involving customer communications, sales processes, and operational workflows. The potential for unauthorized access to critical data represents a significant risk to business continuity and customer privacy, while the ability to perform unauthorized updates, inserts, or deletes could result in data corruption or manipulation that impacts business operations. Organizations may face regulatory compliance issues and potential legal ramifications from unauthorized data access or modification, particularly if customer information or proprietary business data is compromised.
Mitigation strategies should focus on immediate patch deployment through Oracle's security updates, which would address the underlying input validation flaws. Network segmentation and access controls should be implemented to limit exposure of the vulnerable web interfaces, while monitoring systems should be enhanced to detect suspicious HTTP traffic patterns. Organizations should also conduct comprehensive vulnerability assessments across their entire Oracle E-Business Suite environment to identify other potential attack vectors, as this vulnerability may indicate broader security gaps in the application architecture. The implementation of web application firewalls and enhanced authentication mechanisms can provide additional layers of protection while regular security audits should be conducted to ensure proper configuration and ongoing protection against similar vulnerabilities. This vulnerability aligns with CWE-20 Input Validation and CWE-79 Cross-site Scripting categories, and represents a typical attack pattern categorized under ATT&CK technique T1190 Exploit Public-Facing Application, highlighting the importance of proper input validation and access controls in preventing such security incidents.