CVE-2017-3408 in E-Business Suite
Summary
by MITRE
Vulnerability in the Oracle Advanced Outbound Telephony component of Oracle E-Business Suite (subcomponent: User Interface). Supported versions that are affected are 12.1.1, 12.1.2, 12.1.3, 12.2.3, 12.2.4, 12.2.5 and 12.2.6. Easily exploitable vulnerability allows unauthenticated attacker with network access via HTTP to compromise Oracle Advanced Outbound Telephony. Successful attacks require human interaction from a person other than the attacker and while the vulnerability is in Oracle Advanced Outbound Telephony, attacks may significantly impact additional products. Successful attacks of this vulnerability can result in unauthorized access to critical data or complete access to all Oracle Advanced Outbound Telephony accessible data as well as unauthorized update, insert or delete access to some of Oracle Advanced Outbound Telephony accessible data. CVSS v3.0 Base Score 8.2 (Confidentiality and Integrity impacts).
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Analysis
by VulDB Data Team • 05/16/2026
The vulnerability identified as CVE-2017-3408 resides within Oracle Advanced Outbound Telephony component of the Oracle E-Business Suite, specifically within the User Interface subcomponent. This flaw represents a critical security weakness that affects multiple version lines including 12.1.1 through 12.2.6, indicating a prolonged period of exposure across the product lifecycle. The vulnerability's classification as easily exploitable suggests that attackers can leverage it with minimal technical sophistication, making it particularly dangerous in production environments where such systems handle sensitive business data and communications.
The technical nature of this vulnerability allows unauthenticated attackers to compromise the Oracle Advanced Outbound Telephony system through HTTP network connections, eliminating the need for prior authentication credentials. This access vector aligns with common web application attack patterns and represents a significant escalation from typical network-based threats. The requirement for human interaction from individuals other than the attacker introduces a social engineering element that makes the attack more subtle and potentially harder to detect, as users may unknowingly trigger the exploit during routine system operations. This human factor component places the vulnerability within the scope of social engineering attack methodologies and aligns with ATT&CK technique T1566 for social engineering.
The operational impact of this vulnerability extends beyond the immediate Advanced Outbound Telephony component, potentially affecting additional Oracle products within the E-Business Suite ecosystem. This cascading effect demonstrates the interconnected nature of enterprise software platforms and highlights the importance of comprehensive security assessments. Successful exploitation can result in unauthorized access to critical data, representing a severe confidentiality breach that could expose sensitive customer information, business communications, and operational data. The vulnerability also enables unauthorized modification capabilities, allowing attackers to insert, update, or delete data within the affected system, which directly impacts data integrity and can lead to operational disruptions.
The CVSS v3.0 base score of 8.2 reflects the severity of the impact, with particular emphasis on confidentiality and integrity implications. This scoring indicates a high-risk vulnerability that requires immediate attention from security administrators and system operators. The vulnerability's potential to affect complete access to all accessible data within the Advanced Outbound Telephony system places it in the category of critical threats that can fundamentally compromise business operations. Organizations utilizing affected Oracle E-Business Suite versions must implement immediate mitigation measures to protect their telephony infrastructure and associated data assets. The vulnerability's presence in multiple versions suggests that organizations should conduct comprehensive audits of their Oracle installations to identify all potentially affected systems and apply appropriate security patches or workarounds.
This vulnerability exemplifies the challenges organizations face when managing security in complex enterprise software environments where multiple interconnected components can create cascading security risks. The combination of network-based access, human interaction requirements, and cross-product impacts makes this vulnerability particularly challenging to defend against and requires coordinated security response efforts across multiple system domains. Organizations should consider implementing network segmentation, access controls, and monitoring solutions to detect and prevent exploitation attempts while applying the appropriate Oracle security patches to remediate the underlying vulnerability.