CVE-2017-3409 in E-Business Suite
Summary
by MITRE
Vulnerability in the Oracle Advanced Outbound Telephony component of Oracle E-Business Suite (subcomponent: User Interface). Supported versions that are affected are 12.1.1, 12.1.2, 12.1.3, 12.2.3, 12.2.4, 12.2.5 and 12.2.6. Easily exploitable vulnerability allows unauthenticated attacker with network access via HTTP to compromise Oracle Advanced Outbound Telephony. Successful attacks require human interaction from a person other than the attacker and while the vulnerability is in Oracle Advanced Outbound Telephony, attacks may significantly impact additional products. Successful attacks of this vulnerability can result in unauthorized access to critical data or complete access to all Oracle Advanced Outbound Telephony accessible data as well as unauthorized update, insert or delete access to some of Oracle Advanced Outbound Telephony accessible data. CVSS v3.0 Base Score 8.2 (Confidentiality and Integrity impacts).
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Analysis
by VulDB Data Team • 05/16/2026
The vulnerability identified as CVE-2017-3409 resides within the Oracle Advanced Outbound Telephony component of Oracle E-Business Suite, specifically affecting the User Interface subcomponent. This weakness represents a significant security gap that impacts multiple versions including 12.1.1 through 12.2.6, making it a widespread concern across the Oracle E-Business Suite ecosystem. The vulnerability's classification as easily exploitable indicates that attackers can leverage it with minimal technical sophistication, particularly when network access is available through HTTP protocols. This exposure creates a critical attack surface that could be leveraged by threat actors without requiring authentication credentials, fundamentally compromising the security posture of affected organizations.
The technical flaw manifests as an insufficient access control mechanism within the telephony component's user interface, allowing unauthorized users to gain access to sensitive data and operations. The vulnerability's design flaw enables attackers to perform unauthorized access to critical data within Oracle Advanced Outbound Telephony, potentially achieving complete access to all accessible data within the component. Additionally, the flaw permits unauthorized update, insert, or delete operations against certain data accessible through the telephony interface, creating opportunities for data manipulation and integrity compromise. The CVSS v3.0 base score of 8.2 reflects the severity of potential impacts, specifically emphasizing both confidentiality and integrity threats that align with CWE-284 access control weaknesses.
Operational impact of this vulnerability extends beyond the immediate telephony component, as successful exploitation can significantly affect additional products within the Oracle E-Business Suite environment. The requirement for human interaction from individuals other than the attacker suggests that social engineering or targeted phishing attacks may be necessary to complete the exploitation process, though this does not diminish the overall risk. Attackers who successfully compromise the system can potentially access sensitive telephony data including call logs, contact information, and communication records that may contain personally identifiable information or proprietary business data. The vulnerability's impact on data integrity means that malicious actors could alter or delete critical telephony configurations, potentially disrupting business operations and communication channels essential to enterprise functions.
Organizations should implement immediate mitigation strategies including network segmentation to limit access to the vulnerable telephony component, application-level firewalls to restrict HTTP access, and comprehensive monitoring of telephony interface activities. The vulnerability's characteristics align with ATT&CK technique T1190 for exploiting weaknesses in web applications, making traditional network security controls insufficient without proper application-level protections. Patch management should be prioritized to address the vulnerability, as Oracle released patches specifically targeting this issue in subsequent updates. Security teams should also conduct thorough assessments of telephony data access controls and implement principle of least privilege configurations to minimize potential damage from successful exploitation attempts. The vulnerability demonstrates the importance of secure coding practices and proper access control implementation within enterprise applications, particularly those handling sensitive business communications and data processing functions.