CVE-2017-3410 in E-Business Suite
Summary
by MITRE
Vulnerability in the Oracle Advanced Outbound Telephony component of Oracle E-Business Suite (subcomponent: User Interface). Supported versions that are affected are 12.1.1, 12.1.2, 12.1.3, 12.2.3, 12.2.4, 12.2.5 and 12.2.6. Easily exploitable vulnerability allows unauthenticated attacker with network access via HTTP to compromise Oracle Advanced Outbound Telephony. Successful attacks require human interaction from a person other than the attacker and while the vulnerability is in Oracle Advanced Outbound Telephony, attacks may significantly impact additional products. Successful attacks of this vulnerability can result in unauthorized access to critical data or complete access to all Oracle Advanced Outbound Telephony accessible data as well as unauthorized update, insert or delete access to some of Oracle Advanced Outbound Telephony accessible data. CVSS v3.0 Base Score 8.2 (Confidentiality and Integrity impacts).
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Analysis
by VulDB Data Team • 05/16/2026
The vulnerability identified as CVE-2017-3410 resides within Oracle Advanced Outbound Telephony component of the Oracle E-Business Suite, specifically within the User Interface subcomponent. This security flaw affects multiple versions including 12.1.1 through 12.2.6, representing a significant attack surface across the Oracle E-Business Suite ecosystem. The vulnerability classification as easily exploitable indicates that attackers can leverage this weakness without requiring specialized skills or extensive resources, making it particularly dangerous in production environments where such systems handle sensitive business data.
The technical implementation of this vulnerability stems from insufficient input validation within the User Interface component, allowing malicious actors to manipulate HTTP requests and potentially bypass authentication mechanisms. The attack vector requires network access via HTTP, which means that unauthorized users can potentially exploit this weakness from external networks without prior authentication credentials. This represents a critical design flaw in the application's access control mechanisms, where the system fails to properly validate user input before processing requests through the telephony interface. The vulnerability's classification under CWE-20 indicates improper input validation as the root cause, which is a fundamental weakness that can lead to various downstream security issues including injection attacks and privilege escalation.
Operational impact assessment reveals that successful exploitation can lead to unauthorized access to critical data within the Oracle Advanced Outbound Telephony system, potentially compromising all accessible data through the telephony interface. The vulnerability's CVSS v3.0 base score of 8.2 reflects the severity of potential consequences including complete access to sensitive telephony data and unauthorized modification capabilities. Attackers can potentially perform unauthorized update, insert, or delete operations against the telephony system, which could result in data corruption, loss of communication records, or manipulation of telephony configurations. The requirement for human interaction from a person other than the attacker suggests that social engineering or targeted phishing attacks may be necessary to trigger the vulnerability, though this does not mitigate the overall risk level. The impact extends beyond the immediate telephony component, potentially affecting other integrated Oracle E-Business Suite applications that rely on telephony data or configurations, creating cascading security implications.
Mitigation strategies should prioritize immediate patch deployment from Oracle to address the identified vulnerability, as the affected versions have known security fixes available through Oracle's security bulletins. Network segmentation and firewall rules should be implemented to restrict access to the vulnerable telephony interface, particularly limiting HTTP access to trusted network segments only. Additional protective measures include implementing robust input validation controls, enabling detailed logging and monitoring of telephony interface access, and conducting regular security assessments to identify potential exploitation attempts. The vulnerability's characteristics align with ATT&CK techniques related to credential access and privilege escalation, emphasizing the need for comprehensive monitoring and incident response procedures. Organizations should also consider implementing web application firewalls to filter malicious HTTP requests and establish baseline security configurations for all Oracle E-Business Suite installations to prevent unauthorized access to telephony interfaces. Regular vulnerability scanning and penetration testing should be conducted to ensure that similar weaknesses do not exist in other components of the E-Business Suite environment.