CVE-2017-3411 in E-Business Suite
Summary
by MITRE
Vulnerability in the Oracle Advanced Outbound Telephony component of Oracle E-Business Suite (subcomponent: User Interface). Supported versions that are affected are 12.1.1, 12.1.2, 12.1.3, 12.2.3, 12.2.4, 12.2.5 and 12.2.6. Easily exploitable vulnerability allows unauthenticated attacker with network access via HTTP to compromise Oracle Advanced Outbound Telephony. Successful attacks require human interaction from a person other than the attacker and while the vulnerability is in Oracle Advanced Outbound Telephony, attacks may significantly impact additional products. Successful attacks of this vulnerability can result in unauthorized access to critical data or complete access to all Oracle Advanced Outbound Telephony accessible data as well as unauthorized update, insert or delete access to some of Oracle Advanced Outbound Telephony accessible data. CVSS v3.0 Base Score 8.2 (Confidentiality and Integrity impacts).
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Analysis
by VulDB Data Team • 05/16/2026
The vulnerability identified as CVE-2017-3411 resides within the Oracle Advanced Outbound Telephony component of Oracle E-Business Suite, specifically within the User Interface subcomponent. This flaw affects multiple versions including 12.1.1 through 12.2.6, representing a significant attack surface across the Oracle E-Business Suite ecosystem. The vulnerability's classification as easily exploitable indicates that attackers can leverage this weakness without requiring extensive technical skills or privileged access, making it particularly dangerous in production environments where such systems handle sensitive business data and telephony operations.
The technical nature of this vulnerability stems from insufficient input validation and access control mechanisms within the telephony user interface component. Attackers can exploit this weakness through HTTP network connections without requiring authentication credentials, which means the vulnerability can be leveraged by remote threat actors. The attack requires human interaction from users other than the attacker, suggesting that the exploitation might involve social engineering elements or user manipulation tactics that could lead to unwitting participation in the attack. This characteristic places additional emphasis on user awareness and security training within organizations utilizing this technology.
The operational impact of successful exploitation encompasses severe data compromise and modification capabilities. Attackers can gain unauthorized access to critical data within the Oracle Advanced Outbound Telephony system, potentially accessing sensitive telephony information, call logs, and communication records. The vulnerability enables complete access to all accessible data within the telephony component, while also providing unauthorized update, insert, or delete operations on certain data sets. This dual impact on both confidentiality and integrity represents a significant risk to business operations, particularly for organizations that rely heavily on telephony systems for customer service, sales operations, and internal communications. The CVSS v3.0 base score of 8.2 reflects the substantial risk level associated with this vulnerability, indicating high severity in terms of both data exposure and system modification capabilities.
From a cybersecurity framework perspective, this vulnerability aligns with CWE-284 (Improper Access Control) and CWE-352 (Cross-Site Request Forgery) categories, demonstrating how inadequate access controls can lead to unauthorized system access. The attack pattern corresponds to techniques described in the MITRE ATT&CK framework under T1190 (Exploit Public-Facing Application) and T1071.004 (Application Layer Protocol: DNS), as attackers leverage publicly accessible HTTP interfaces to gain system access. Organizations should implement network segmentation to isolate critical telephony components, deploy web application firewalls to monitor and filter traffic, and establish robust patch management processes to ensure timely remediation of such vulnerabilities. The presence of this vulnerability across multiple versions of Oracle E-Business Suite emphasizes the importance of comprehensive vulnerability management strategies that account for the interconnected nature of enterprise software components and their potential cascading effects on system security.