CVE-2017-3442 in E-Business Suite
Summary
by MITRE
Vulnerability in the Oracle Customer Interaction History component of Oracle E-Business Suite (subcomponent: User Interface). Supported versions that are affected are 12.1.1, 12.1.2 and 12.1.3. Easily exploitable vulnerability allows unauthenticated attacker with network access via HTTP to compromise Oracle Customer Interaction History. Successful attacks require human interaction from a person other than the attacker and while the vulnerability is in Oracle Customer Interaction History, attacks may significantly impact additional products. Successful attacks of this vulnerability can result in unauthorized access to critical data or complete access to all Oracle Customer Interaction History accessible data as well as unauthorized update, insert or delete access to some of Oracle Customer Interaction History accessible data. CVSS v3.0 Base Score 8.2 (Confidentiality and Integrity impacts).
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Analysis
by VulDB Data Team • 05/16/2026
The vulnerability identified as CVE-2017-3442 resides within the Oracle Customer Interaction History component of Oracle E-Business Suite, specifically within the User Interface subcomponent. This flaw affects Oracle E-Business Suite versions 12.1.1, 12.1.2, and 12.1.3, representing a critical security weakness that exposes organizations to significant risk. The vulnerability operates through the HTTP protocol, making it accessible to unauthenticated attackers who can exploit it remotely without requiring valid credentials or prior access to the system. The CVSS v3.0 base score of 8.2 indicates a high-severity vulnerability with substantial impact on both confidentiality and integrity of the affected data.
The technical nature of this vulnerability stems from insufficient input validation and access control mechanisms within the User Interface component of Oracle Customer Interaction History. Attackers can leverage this weakness to gain unauthorized access to sensitive customer interaction data, potentially compromising all accessible information within the Customer Interaction History module. The vulnerability's exploitation requires human interaction from users other than the attacker, indicating that social engineering or targeted phishing attacks may be necessary to trigger the vulnerability successfully. This characteristic places additional emphasis on user awareness and training as a critical defense mechanism. The attack vector operates through standard HTTP communication channels, making it particularly dangerous as it can be exploited from any network location without requiring specialized tools or access privileges.
The operational impact of CVE-2017-3442 extends beyond the immediate Customer Interaction History module, potentially affecting additional Oracle E-Business Suite products and components. Successful exploitation can result in unauthorized access to critical customer data, including detailed interaction histories, personal information, and business-sensitive records that organizations rely upon for customer relationship management. The vulnerability enables attackers to perform unauthorized update, insert, or delete operations on the affected data, creating potential for data corruption, manipulation, or complete data loss. Organizations may face significant regulatory compliance issues and potential legal consequences due to unauthorized data access and modification, particularly in industries subject to data protection regulations such as GDPR, HIPAA, or PCI-DSS standards. The vulnerability's ability to compromise multiple products within the Oracle E-Business Suite ecosystem amplifies its potential impact on business operations and data integrity.
Security mitigations for CVE-2017-3442 should prioritize immediate patching of affected Oracle E-Business Suite versions to the latest security updates provided by Oracle. Organizations must implement network-level controls including firewalls and access control lists to restrict HTTP access to the affected components, particularly when the application is deployed in production environments. Network segmentation strategies should be employed to isolate the Customer Interaction History module from general network access, reducing the attack surface. Regular security assessments and vulnerability scanning should be conducted to identify similar weaknesses in other Oracle E-Business Suite components. User training programs should emphasize the importance of recognizing and reporting suspicious activities that may indicate exploitation attempts. The vulnerability aligns with CWE-287 (Improper Authentication) and CWE-352 (Cross-Site Request Forgery) categories, and may be exploited using techniques consistent with ATT&CK tactics including Initial Access through Web Application Exploitation and Persistence through data manipulation. Organizations should also implement comprehensive monitoring and logging mechanisms to detect unauthorized access attempts and data modification activities within the Customer Interaction History module.