CVE-2018-3052 in MICROS Relate CRM Software
Summary
by MITRE
Vulnerability in the MICROS Relate CRM Software component of Oracle Retail Applications (subcomponent: Internal Operations). Supported versions that are affected are 10.8.x and 11.4.x. Easily exploitable vulnerability allows low privileged attacker with network access via HTTP to compromise MICROS Relate CRM Software. While the vulnerability is in MICROS Relate CRM Software, attacks may significantly impact additional products. Successful attacks of this vulnerability can result in unauthorized update, insert or delete access to some of MICROS Relate CRM Software accessible data and unauthorized ability to cause a partial denial of service (partial DOS) of MICROS Relate CRM Software. CVSS 3.0 Base Score 6.4 (Integrity and Availability impacts). CVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:C/C:N/I:L/A:L).
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Analysis
by VulDB Data Team • 04/18/2023
The CVE-2018-3052 vulnerability represents a significant security flaw within Oracle's MICROS Relate CRM Software, specifically within the Internal Operations subcomponent of Oracle Retail Applications. This vulnerability affects versions 10.8.x and 11.4.x, making it a widespread concern for organizations utilizing these software releases. The flaw operates as an easily exploitable weakness that can be leveraged by low-privileged attackers who gain network access through HTTP protocols, demonstrating the critical nature of this vulnerability in retail environments where customer data and operational integrity are paramount.
The technical implementation of this vulnerability stems from insufficient access controls and authentication mechanisms within the MICROS Relate CRM Software's internal operations framework. Attackers can exploit this weakness to gain unauthorized access to modify, insert, or delete data within the affected system, while also potentially causing partial denial of service conditions that disrupt normal business operations. The CVSS 3.0 scoring system rates this vulnerability at 6.4, with specific impacts to integrity and availability, indicating that while the attack vector is relatively accessible, the potential damage to organizational data and operational continuity is substantial. The vulnerability's classification as CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:C/C:N/I:L/A:L reflects its network-based exploitability, low attack complexity, and the fact that it requires only low privileges to execute successfully.
The operational impact of CVE-2018-3052 extends beyond the immediate MICROS Relate CRM Software, as the vulnerability can potentially affect additional products within the Oracle Retail ecosystem. This cascading effect demonstrates the interconnected nature of modern retail software architectures where a single vulnerability in one component can compromise the entire system landscape. Organizations may experience unauthorized data manipulation that could lead to financial losses, customer data breaches, and operational disruptions. The partial denial of service capability further compounds the risk, as it can disrupt critical business processes and customer service operations that depend on the CRM system's availability.
Security professionals should approach this vulnerability with immediate priority given its easily exploitable nature and the potential for significant business impact. The vulnerability aligns with CWE-284 (Improper Access Control) and represents a clear violation of the principle of least privilege in system design. Organizations should implement network segmentation to limit access to the affected software, deploy web application firewalls to monitor and filter HTTP traffic, and ensure that all systems are updated to patched versions. The ATT&CK framework categorizes this vulnerability under privilege escalation and data manipulation techniques, making it particularly concerning for threat actors seeking to establish persistent access and compromise organizational data integrity. Regular security assessments and vulnerability scanning should be conducted to identify similar weaknesses in related systems and prevent exploitation of interconnected software components.