CVE-2018-6007 in JS Support Ticket
Summary
by MITRE
CSRF exists in the JS Support Ticket 1.1.0 component for Joomla! and allows attackers to inject HTML or edit a ticket.
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Analysis
by VulDB Data Team • 07/03/2024
The CVE-2018-6007 vulnerability represents a critical cross-site request forgery flaw discovered in the JS Support Ticket component version 1.1.0 for Joomla! platforms. This vulnerability resides within the web application's security framework and specifically targets the component's handling of user requests and authentication mechanisms. The flaw allows malicious actors to exploit the absence of proper request validation controls, enabling unauthorized modifications to support ticket systems through crafted malicious requests. The vulnerability stems from the component's failure to implement adequate anti-CSRF tokens or request origin verification mechanisms, creating a pathway for attackers to manipulate the application's behavior without proper authorization.
The technical implementation of this vulnerability exploits the fundamental weakness in the component's request processing logic where it fails to validate the authenticity of incoming requests. Attackers can leverage this flaw by constructing malicious web pages or embedding malicious scripts that automatically submit requests to the vulnerable Joomla! site. The vulnerability specifically permits HTML injection capabilities alongside ticket editing operations, allowing adversaries to inject malicious content into support tickets or modify existing ticket data. This weakness is particularly dangerous because it operates at the application layer, targeting the component's user interface and administrative functions without requiring elevated privileges or authentication credentials. The vulnerability's impact extends beyond simple data manipulation as it can be used to persist malicious content within the support ticket system, potentially affecting other users who interact with compromised tickets.
The operational impact of CVE-2018-6007 is significant for organizations relying on Joomla installations.
Security mitigations for CVE-2018-6007 should prioritize immediate patching of the affected JS Support Ticket component to version 1.1.1 or later, which includes the necessary anti-CSRF token implementations. Organizations should implement comprehensive input validation and output encoding mechanisms to prevent HTML injection attempts, while also ensuring proper session management and authentication controls are in place. Network segmentation and web application firewalls can provide additional protective layers by monitoring and filtering suspicious requests targeting the vulnerable component. The vulnerability aligns with CWE-352, which specifically addresses cross-site request forgery weaknesses in web applications, and corresponds to ATT&CK technique T1213.002 related to data from information repositories. Regular security audits and vulnerability assessments should be conducted to identify similar weaknesses in other Joomla! components, while maintaining updated security configurations and monitoring for anomalous ticket modification patterns that could indicate exploitation attempts.