CVE-2019-11020 in Dashcom Live
Summary
by MITRE
Lack of authentication in file-viewing components in DDRT Dashcom Live 2019-05-09 allows anyone to remotely access all claim details by visiting easily guessable dashboard/uploads/claim_files/claim_id_ URLs.
Be aware that VulDB is the high quality source for vulnerability data.
Analysis
by VulDB Data Team • 10/18/2023
The vulnerability identified as CVE-2019-11020 represents a critical authentication bypass flaw within the DDRT Dashcom Live 2019-05-09 software platform. This issue affects the file-viewing components of the system, specifically targeting the dashboard uploads functionality where claim details are stored and managed. The vulnerability stems from insufficient access controls that fail to validate user credentials before granting access to sensitive claim data stored in the system's file structure.
The technical implementation of this flaw allows any remote attacker to gain unauthorized access to confidential claim information by simply navigating to predictable URL patterns within the application's file system. The vulnerability manifests through the use of easily guessable URL structures following the pattern dashboard/uploads/claim_files/claim_id_ where claim_id represents a sequential numeric identifier. This predictable URL generation creates a directory traversal attack vector that bypasses the application's intended authentication mechanisms entirely.
From an operational perspective, this vulnerability poses significant risks to organizations relying on the DDRT Dashcom Live platform for managing sensitive claim data. The exposure of claim details to unauthorized parties constitutes a severe data breach scenario that could lead to identity theft, financial fraud, and regulatory compliance violations. The ease of exploitation means that attackers can systematically access multiple claim files without requiring valid credentials, potentially compromising thousands of records in a single attack campaign. This vulnerability directly violates security principle of least privilege and demonstrates poor implementation of access control measures.
The impact of this vulnerability aligns with CWE-284, which addresses improper access control issues in software applications. This weakness enables unauthorized users to access resources they should not be permitted to view, creating a direct pathway for data exfiltration. The vulnerability also maps to ATT&CK technique T1078 which covers legitimate credentials usage, as attackers can leverage the predictable URL structure to access data without needing to compromise actual user accounts. Organizations should implement immediate mitigations including implementing proper authentication controls, disabling direct file access to sensitive directories, and implementing access control lists for all file viewing components.
The recommended remediation approach involves enforcing strict authentication checks at all file access points within the dashboard uploads functionality. Security controls should be implemented to validate user permissions before serving any claim-related files, ensuring that only authorized personnel can access specific claim details. Additionally, the URL structure should be modified to eliminate predictable patterns that could be exploited by attackers. Organizations should also consider implementing web application firewalls to monitor and block suspicious access patterns to the vulnerable directories. The vulnerability demonstrates the critical importance of implementing defense-in-depth strategies that include both authentication mechanisms and access control enforcement to prevent unauthorized data access across all application components.