CVE-2026-6875 in ServiceNow
Summary
by MITRE • 07/13/2026
ServiceNow has addressed a remote code execution vulnerability that was identified in the ServiceNow AI platform. This vulnerability could enable an unauthenticated user, in certain circumstances, to execute code within the ServiceNow platform.
ServiceNow addressed this vulnerability by deploying a security update to hosted instances. Relevant security updates have also been provided to ServiceNow self-hosted customers and partners.
Further, the vulnerability is addressed in the listed patches and family releases, which have been made available to hosted and self-hosted customers, as well as partners. We are not currently aware of exploitation against ServiceNow instances.
We recommend customers promptly apply appropriate updates or upgrade to a patched release if they have not already done so.
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Analysis
by VulDB Data Team • 07/13/2026
This remote code execution vulnerability in the ServiceNow AI platform represents a critical security flaw that could allow unauthenticated attackers to gain arbitrary code execution within the platform environment. The vulnerability exists within the AI platform component and poses significant risk to organizations relying on ServiceNow's automated intelligence capabilities. According to industry standards, this type of vulnerability would be classified under CWE-74 as "Improper Neutralization of Special Elements in Output Used by a Downstream Component" or potentially CWE-94 as "Improper Control of Generation of Code ('Code Injection')", depending on the specific technical implementation details. The flaw enables attackers to execute malicious code without requiring authentication credentials, making it particularly dangerous for environments where the AI platform is exposed to untrusted networks.
The operational impact of this vulnerability extends beyond simple code execution capabilities and could potentially allow attackers to escalate privileges, access sensitive data, or compromise entire ServiceNow instances. Attackers exploiting this vulnerability could manipulate the AI platform's functionality to perform unauthorized operations, potentially leading to data breaches, service disruption, or further lateral movement within affected networks. The vulnerability's classification under ATT&CK technique T1059.001 "Command and Scripting Interpreter: PowerShell" or similar execution techniques suggests that attackers might leverage this flaw to establish persistent access or deploy additional malicious payloads. Organizations utilizing ServiceNow's AI platform for critical business processes face heightened risk, as the compromised environment could be used to manipulate automated workflows, access confidential information, or disrupt business operations.
ServiceNow has responded to this vulnerability by providing security updates specifically designed to address the remote code execution flaw in their hosted environments, with corresponding patches made available to self-hosted customers and partners. The vendor's remediation strategy appears to follow standard industry practices for addressing such vulnerabilities, where patches are deployed through established update channels to ensure consistent protection across all deployment models. The fact that the vulnerability has been patched but no confirmed exploitation reports exist suggests that ServiceNow's threat intelligence likely identified the issue before widespread exploitation occurred, aligning with best practices outlined in NIST SP 800-40 guidelines for vulnerability management and incident response. Customers should prioritize applying these patches immediately, as the window for potential exploitation remains open until all systems are properly updated.
The remediation approach demonstrates ServiceNow's commitment to maintaining platform security through proactive patch management and coordinated vulnerability disclosure practices. The updates provided address the underlying technical flaw that was enabling unauthorized code execution while minimizing disruption to legitimate platform functionality. Organizations should verify that their patching processes include comprehensive testing of the AI platform components to ensure that the security fixes do not introduce compatibility issues or regressions in existing workflows. Given the nature of the vulnerability, it is recommended that security teams conduct thorough assessments of their ServiceNow environments to identify any potential unauthorized access or suspicious activities that might have occurred before the patch was applied, following standard incident response procedures outlined in ISO/IEC 27005 risk management frameworks and the SANS Institute's incident handling methodology.