osTicket 1.10 file.php key sql injection

CVSS Meta Temp Score
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CTI Interest Score
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8.2$0-$5k0.00

Summaryinfo

A vulnerability was found in osTicket 1.10. It has been classified as critical. Affected by this vulnerability is an unknown functionality of the file file.php. This manipulation of the argument key as part of Parameter causes sql injection. This vulnerability is tracked as CVE-2017-14396. The attack is possible to be carried out remotely. Moreover, an exploit is present.

Detailsinfo

A vulnerability has been found in osTicket 1.10 (Ticket Tracking Software) and classified as critical. Affected by this vulnerability is an unknown code block of the file file.php. The manipulation of the argument key as part of a Parameter leads to a sql injection vulnerability. The CWE definition for the vulnerability is CWE-89. The product constructs all or part of an SQL command using externally-influenced input from an upstream component, but it does not neutralize or incorrectly neutralizes special elements that could modify the intended SQL command when it is sent to a downstream component. As an impact it is known to affect confidentiality, integrity, and availability. The summary by CVE is:

In osTicket 1.10, SQL injection is possible by constructing an array via use of square brackets at the end of a parameter name, as demonstrated by the key parameter to file.php.

The bug was discovered 09/13/2017. The weakness was disclosed 09/12/2017 (Website). It is possible to read the advisory at osticket.com. This vulnerability is known as CVE-2017-14396 since 09/12/2017. The exploitation appears to be easy. The attack can be launched remotely. The exploitation doesn't need any form of authentication. Technical details and also a public exploit are known. The attack technique deployed by this issue is T1505 according to MITRE ATT&CK.

It is possible to download the exploit at exploit-db.com. It is declared as proof-of-concept. By approaching the search of inurl:file.php it is possible to find vulnerable targets with Google Hacking.

There is no information about possible countermeasures known. It may be suggested to replace the affected object with an alternative product.

The vulnerability is also documented in the vulnerability database at Exploit-DB (42660). Be aware that VulDB is the high quality source for vulnerability data.

Productinfo

Type

Name

Version

License

CPE 2.3info

CPE 2.2info

CVSSv4info

VulDB Vector: 🔍
VulDB Reliability: 🔍

CVSSv3info

VulDB Meta Base Score: 8.5
VulDB Meta Temp Score: 8.2

VulDB Base Score: 7.3
VulDB Temp Score: 6.6
VulDB Vector: 🔍
VulDB Reliability: 🔍

NVD Base Score: 9.8
NVD Vector: 🔍

CVSSv2info

AVACAuCIA
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VectorComplexityAuthenticationConfidentialityIntegrityAvailability
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VulDB Base Score: 🔍
VulDB Temp Score: 🔍
VulDB Reliability: 🔍

NVD Base Score: 🔍

Exploitinginfo

Class: Sql injection
CWE: CWE-89 / CWE-74 / CWE-707
CAPEC: 🔍
ATT&CK: 🔍

Physical: No
Local: No
Remote: Yes

Availability: 🔍
Access: Public
Status: Proof-of-Concept
Download: 🔍
Google Hack: 🔍

EPSS Score: 🔍
EPSS Percentile: 🔍

Price Prediction: 🔍
Current Price Estimation: 🔍

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OpenVAS ID: 800981
OpenVAS Name: osTicket SQL Injection Vulnerability
OpenVAS File: 🔍
OpenVAS Family: 🔍

Exploit-DB: 🔍

Threat Intelligenceinfo

Interest: 🔍
Active Actors: 🔍
Active APT Groups: 🔍

Countermeasuresinfo

Recommended: no mitigation known
Status: 🔍

0-Day Time: 🔍

Timelineinfo

09/12/2017 🔍
09/12/2017 +0 days 🔍
09/12/2017 +0 days 🔍
09/13/2017 +1 days 🔍
09/13/2017 +0 days 🔍
10/03/2025 +2942 days 🔍

Sourcesinfo

Advisory: osticket.com
Status: Not defined
Confirmation: 🔍

CVE: CVE-2017-14396 (🔍)
GCVE (CVE): GCVE-0-2017-14396
GCVE (VulDB): GCVE-100-106447
scip Labs: https://www.scip.ch/en/?labs.20161013

Entryinfo

Created: 09/13/2017 11:02
Updated: 10/03/2025 04:36
Changes: 09/13/2017 11:02 (55), 11/15/2019 10:34 (8), 10/03/2025 04:36 (26)
Complete: 🔍
Cache ID: 216::103

Be aware that VulDB is the high quality source for vulnerability data.

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