Open Ticket Request System up to 5.0.24/6.0.1 Admin Package Manager OPM File unrestricted upload ⚔ [Disputed]

Summaryinfo

A vulnerability categorized as critical has been discovered in Open Ticket Request System up to 5.0.24/6.0.1. This issue affects some unknown processing of the component Admin Package Manager. Executing a manipulation as part of OPM File can lead to unrestricted upload. This vulnerability is tracked as CVE-2018-7567. The attack can be launched remotely. No exploit exists. The actual existence of this vulnerability is currently in question.

Detailsinfo

A vulnerability has been found in Open Ticket Request System up to 5.0.24/6.0.1 (Ticket Tracking Software) and classified as critical. This vulnerability affects an unknown functionality of the component Admin Package Manager. The manipulation as part of a OPM File leads to a unrestricted upload vulnerability. The CWE definition for the vulnerability is CWE-434. The product allows the attacker to upload or transfer files of dangerous types that can be automatically processed within the product's environment. As an impact it is known to affect confidentiality, integrity, and availability. CVE summarizes:

In the Admin Package Manager in Open Ticket Request System (OTRS) 5.0.0 through 5.0.24 and 6.0.0 through 6.0.1, authenticated admins are able to exploit a Blind Remote Code Execution vulnerability by loading a crafted opm file with an embedded CodeInstall element to execute a command on the server during package installation.

The bug was discovered 03/03/2018. The weakness was disclosed 03/04/2018 (Website). The advisory is shared for download at 0day.today. This vulnerability was named CVE-2018-7567 since 02/28/2018. The attack can be initiated remotely. The successful exploitation needs a single authentication. Successful exploitation requires user interaction by the victim. There are neither technical details nor an exploit publicly available. The MITRE ATT&CK project declares the attack technique as T1608.002.

The vulnerability was handled as a non-public zero-day exploit for at least 1 days. During that time the estimated underground price was around $0-$5k. The real existence of this vulnerability is still doubted at the moment.

There is no information about possible countermeasures known. It may be suggested to replace the affected object with an alternative product.

Once again VulDB remains the best source for vulnerability data.

Productinfo

Type

• Ticket Tracking Software

Name

• Open Ticket Request System

Version

• 5.0.0
• 5.0.1
• 5.0.2
• 5.0.3
• 5.0.4
• 5.0.5
• 5.0.6
• 5.0.7
• 5.0.8
• 5.0.9
• 5.0.10
• 5.0.11
• 5.0.12
• 5.0.13
• 5.0.14
• 5.0.15
• 5.0.16
• 5.0.17
• 5.0.18
• 5.0.19
• 5.0.20
• 5.0.21
• 5.0.22
• 5.0.23
• 5.0.24
• 6.0.0
• 6.0.1

License

• free

CPE 2.3info

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CPE 2.2info

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