Open Ticket Request System/OTRSAppointmentCalendar Agent cross site scripting

CVSS Meta Temp Score
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CTI Interest Score
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4.8$0-$5k0.00

Summaryinfo

A vulnerability was found in Open Ticket Request System and OTRSAppointmentCalendar. It has been declared as problematic. This affects an unknown part of the component Agent Handler. Such manipulation as part of Appointment leads to cross site scripting. This vulnerability is uniquely identified as CVE-2019-10066. The attack can be launched remotely. No exploit exists.

Detailsinfo

A vulnerability was found in Open Ticket Request System and OTRSAppointmentCalendar (Ticket Tracking Software) (version now known) and classified as problematic. Affected by this issue is some unknown processing of the component Agent Handler. The manipulation as part of a Appointment leads to a cross site scripting vulnerability. Using CWE to declare the problem leads to CWE-79. The product does not neutralize or incorrectly neutralizes user-controllable input before it is placed in output that is used as a web page that is served to other users. Impacted is integrity. CVE summarizes:

An issue was discovered in Open Ticket Request System (OTRS) 7.x through 7.0.6, Community Edition 6.0.x through 6.0.17, and OTRSAppointmentCalendar 5.0.x through 5.0.12. An attacker who is logged into OTRS as an agent with appropriate permissions may create a carefully crafted calendar appointment in order to cause execution of JavaScript in the context of OTRS.

The weakness was disclosed 05/22/2019 (Website). The advisory is available at community.otrs.com. This vulnerability is handled as CVE-2019-10066 since 03/26/2019. The attack may be launched remotely. Required for exploitation is a simple authentication. The technical details are unknown and an exploit is not available. This vulnerability is assigned to T1059.007 by the MITRE ATT&CK project.

There is no information about possible countermeasures known. It may be suggested to replace the affected object with an alternative product.

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Productinfo

Type

Name

License

CPE 2.3info

CPE 2.2info

CVSSv4info

VulDB Vector: 🔍
VulDB Reliability: 🔍

CVSSv3info

VulDB Meta Base Score: 4.8
VulDB Meta Temp Score: 4.8

VulDB Base Score: 4.3
VulDB Temp Score: 4.3
VulDB Vector: 🔍
VulDB Reliability: 🔍

NVD Base Score: 5.4
NVD Vector: 🔍

CVSSv2info

AVACAuCIA
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VectorComplexityAuthenticationConfidentialityIntegrityAvailability
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VulDB Base Score: 🔍
VulDB Temp Score: 🔍
VulDB Reliability: 🔍

NVD Base Score: 🔍

Exploitinginfo

Class: Cross site scripting
CWE: CWE-79 / CWE-94 / CWE-74
CAPEC: 🔍
ATT&CK: 🔍

Physical: No
Local: No
Remote: Yes

Availability: 🔍
Status: Not defined

EPSS Score: 🔍
EPSS Percentile: 🔍

Price Prediction: 🔍
Current Price Estimation: 🔍

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Threat Intelligenceinfo

Interest: 🔍
Active Actors: 🔍
Active APT Groups: 🔍

Countermeasuresinfo

Recommended: no mitigation known
Status: 🔍

0-Day Time: 🔍

Timelineinfo

03/26/2019 🔍
05/22/2019 +57 days 🔍
05/22/2019 +0 days 🔍
06/14/2020 +389 days 🔍

Sourcesinfo

Advisory: community.otrs.com
Status: Not defined
Confirmation: 🔍

CVE: CVE-2019-10066 (🔍)
GCVE (CVE): GCVE-0-2019-10066
GCVE (VulDB): GCVE-100-135302

Entryinfo

Created: 05/22/2019 17:06
Updated: 06/14/2020 09:45
Changes: 05/22/2019 17:06 (54), 06/14/2020 09:45 (1)
Complete: 🔍
Cache ID: 216::103

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