VDB-137510 · CVE-2019-13397 · GCVE-0-2019-13397

osTicket 1.10.1 Support Ticket Stored cross site scripting

CVSS Meta Temp Score CVSS is a standardized scoring system to determine possibilities of attacks. The Temp Score considers temporal factors like disclosure, exploit and countermeasures. The unique Meta Score calculates the average score of different sources to provide a normalized scoring system.	Current Exploit Price (≈) Our analysts are monitoring exploit markets and are in contact with vulnerability brokers. The range indicates the observed or calculated exploit price to be seen on exploit markets. A good indicator to understand the monetary effort required for and the popularity of an attack.	CTI Interest Score Our Cyber Threat Intelligence team is monitoring different web sites, mailing lists, exploit markets and social media networks. The CTI Interest Score identifies the interest of attackers and the security community for this specific vulnerability in real-time. A high score indicates an elevated risk to be targeted for this vulnerability.
5.7	$0-$5k	0.00

Summaryinfo

A vulnerability, which was classified as problematic, was found in osTicket 1.10.1. Affected is an unknown function of the component Support Ticket Handler. Such manipulation leads to cross site scripting (Stored). This vulnerability is referenced as CVE-2019-13397. It is possible to launch the attack remotely. No exploit is available.

Detailsinfo

A vulnerability was found in osTicket 1.10.1 (Ticket Tracking Software). It has been rated as problematic. Affected by this issue is some unknown functionality of the component Support Ticket Handler. The manipulation with an unknown input leads to a cross site scripting vulnerability (Stored). Using CWE to declare the problem leads to CWE-79. The product does not neutralize or incorrectly neutralizes user-controllable input before it is placed in output that is used as a web page that is served to other users. Impacted is integrity. CVE summarizes:

Unauthenticated Stored XSS in osTicket 1.10.1 allows a remote attacker to gain admin privileges by injecting arbitrary web script or HTML via arbitrary file extension while creating a support ticket.

The weakness was published 07/09/2019. This vulnerability is handled as CVE-2019-13397 since 07/07/2019. The attack may be launched remotely. No form of authentication is required for exploitation. The technical details are unknown and an exploit is not available. This vulnerability is assigned to T1059.007 by the MITRE ATT&CK project.

There is no information about possible countermeasures known. It may be suggested to replace the affected object with an alternative product.

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Productinfo

Type

Ticket Tracking Software

Name

osTicket

Version

1.10.1

License

open-source

CPE 2.3info

CPE 2.2info

CVSSv4info

VulDB Vector: 🔍
VulDB Reliability: 🔍

CVSSv3info

VulDB Meta Base Score: 5.7
VulDB Meta Temp Score: 5.7

VulDB Base Score: 5.3
VulDB Temp Score: 5.3
VulDB Vector: 🔍
VulDB Reliability: 🔍

NVD Base Score: 6.1
NVD Vector: 🔍

CVSSv2info

AV	AC	Au	C	I	A
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💳	💳	💳	💳	💳	💳
💳	💳	💳	💳	💳	💳

Vector	Complexity	Authentication	Confidentiality	Integrity	Availability
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VulDB Base Score: 🔍
VulDB Temp Score: 🔍
VulDB Reliability: 🔍

NVD Base Score: 🔍

Exploitinginfo

Name: Stored
Class: Cross site scripting / Stored
CWE: CWE-79 / CWE-94 / CWE-74
CAPEC: 🔍
ATT&CK: 🔍

Physical: No
Local: No
Remote: Yes

Availability: 🔍
Status: Not defined

EPSS Score: 🔍
EPSS Percentile: 🔍

Price Prediction: 🔍
Current Price Estimation: 🔍

0-Day	Unlock	Unlock	Unlock	Unlock
Today	Unlock	Unlock	Unlock	Unlock

Threat Intelligenceinfo

Interest: 🔍
Active Actors: 🔍
Active APT Groups: 🔍

Countermeasuresinfo

Recommended: no mitigation known
Status: 🔍

0-Day Time: 🔍

Timelineinfo

07/07/2019 🔍
07/09/2019 +2 days 🔍
07/09/2019 +0 days 🔍
10/18/2023 +1562 days 🔍

Sourcesinfo

Advisory: medium.com
Status: Not defined

CVE: CVE-2019-13397 (🔍)
GCVE (CVE): GCVE-0-2019-13397
GCVE (VulDB): GCVE-100-137510

Entryinfo

Created: 07/09/2019 21:37
Updated: 10/18/2023 13:07
Changes: 07/09/2019 21:37 (35), 07/02/2020 16:33 (18), 10/18/2023 13:07 (3)
Complete: 🔍
Cache ID: 216::103