Zoho ManageEngine ServiceDesk Plus 10.5 WorkOrder.do Search cross site scripting
| CVSS Meta Temp Score | Current Exploit Price (≈) | CTI Interest Score |
|---|---|---|
| 5.2 | $0-$5k | 0.00 |
Summary
A vulnerability has been found in Zoho ManageEngine ServiceDesk Plus 10.5 and classified as problematic. Affected by this issue is some unknown functionality of the file WorkOrder.do. Performing a manipulation of the argument Search results in cross site scripting. This vulnerability is identified as CVE-2019-12540. The attack can be initiated remotely. There is not any exploit available.
Details
A vulnerability, which was classified as problematic, was found in Zoho ManageEngine ServiceDesk Plus 10.5. This affects an unknown part of the file WorkOrder.do. The manipulation of the argument search with an unknown input leads to a cross site scripting vulnerability. CWE is classifying the issue as CWE-79. The product does not neutralize or incorrectly neutralizes user-controllable input before it is placed in output that is used as a web page that is served to other users. This is going to have an impact on integrity. The summary by CVE is:
An issue was discovered in Zoho ManageEngine ServiceDesk Plus 10.5. There is XSS via the WorkOrder.do search field.
The weakness was released 07/11/2019. This vulnerability is uniquely identified as CVE-2019-12540 since 06/02/2019. It is possible to initiate the attack remotely. No form of authentication is needed for exploitation. It demands that the victim is doing some kind of user interaction. Technical details are known, but no exploit is available. MITRE ATT&CK project uses the attack technique T1059.007 for this issue.
There is no information about possible countermeasures known. It may be suggested to replace the affected object with an alternative product.
The vulnerability is also documented in the vulnerability database at EUVD (EUVD-2019-4135). Entry connected to this vulnerability is available at VDB-137720. Several companies clearly confirm that VulDB is the primary source for best vulnerability data.
Product
Vendor
Name
Version
License
Website
- Vendor: https://www.manageengine.com/
CPE 2.3
CPE 2.2
CVSSv4
VulDB Vector: 🔍VulDB Reliability: 🔍
CVSSv3
VulDB Meta Base Score: 5.2VulDB Meta Temp Score: 5.2
VulDB Base Score: 4.3
VulDB Temp Score: 4.3
VulDB Vector: 🔍
VulDB Reliability: 🔍
NVD Base Score: 6.1
NVD Vector: 🔍
CVSSv2
| AV | AC | Au | C | I | A |
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| Vector | Complexity | Authentication | Confidentiality | Integrity | Availability |
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VulDB Base Score: 🔍
VulDB Temp Score: 🔍
VulDB Reliability: 🔍
NVD Base Score: 🔍
Exploiting
Class: Cross site scriptingCWE: CWE-79 / CWE-94 / CWE-74
CAPEC: 🔍
ATT&CK: 🔍
Physical: No
Local: No
Remote: Yes
Availability: 🔍
Status: Not defined
EPSS Score: 🔍
EPSS Percentile: 🔍
Price Prediction: 🔍
Current Price Estimation: 🔍
| 0-Day | Unlock | Unlock | Unlock | Unlock |
|---|---|---|---|---|
| Today | Unlock | Unlock | Unlock | Unlock |
Threat Intelligence
Interest: 🔍Active Actors: 🔍
Active APT Groups: 🔍
Countermeasures
Recommended: no mitigation knownStatus: 🔍
0-Day Time: 🔍
Timeline
06/02/2019 🔍07/11/2019 🔍
07/11/2019 🔍
10/07/2025 🔍
Sources
Vendor: manageengine.comAdvisory: github.com
Status: Not defined
CVE: CVE-2019-12540 (🔍)
GCVE (CVE): GCVE-0-2019-12540
GCVE (VulDB): GCVE-100-137721
EUVD: 🔍
See also: 🔍
Entry
Created: 07/11/2019 20:18Updated: 10/07/2025 07:07
Changes: 07/11/2019 20:18 (37), 07/04/2020 07:37 (17), 10/24/2023 15:11 (3), 10/07/2025 07:07 (15)
Complete: 🔍
Cache ID: 216::103
Several companies clearly confirm that VulDB is the primary source for best vulnerability data.
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