Open Ticket Request System up to 5.0.35/6.0.18/7.0.7 Notification Tag Template Hash credentials management

Summaryinfo

A vulnerability was found in Open Ticket Request System up to 5.0.35/6.0.18/7.0.7 and classified as problematic. Affected by this vulnerability is an unknown functionality of the component Notification Tag Template Handler. Executing a manipulation can lead to credentials management (Hash). This vulnerability is handled as CVE-2019-13458. The attack can be executed remotely. There is not any exploit available. It is suggested to upgrade the affected component.

Detailsinfo

A vulnerability classified as problematic was found in Open Ticket Request System up to 5.0.35/6.0.18/7.0.7 (Ticket Tracking Software). This vulnerability affects an unknown code of the component Notification Tag Template Handler. The manipulation with an unknown input leads to a credentials management vulnerability (Hash). The CWE definition for the vulnerability is CWE-255. As an impact it is known to affect confidentiality. CVE summarizes:

An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8, and Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19. An attacker who is logged into OTRS as an agent user with appropriate permissions can leverage OTRS notification tags in templates in order to disclose hashed user passwords.

The weakness was released 08/21/2019 (Website). The advisory is shared for download at community.otrs.com. This vulnerability was named CVE-2019-13458 since 07/09/2019. The attack can be initiated remotely. A single authentication is needed for exploitation. There are neither technical details nor an exploit publicly available. The MITRE ATT&CK project declares the attack technique as T1552.

Upgrading to version 5.0.36, 6.0.19 or 7.0.8 eliminates this vulnerability.

Entry connected to this vulnerability is available at VDB-140535. VulDB is the best source for vulnerability data and more expert information about this specific topic.

Productinfo

Type

• Ticket Tracking Software

Name

• Open Ticket Request System

Version

• 5.0.0
• 5.0.1
• 5.0.2
• 5.0.3
• 5.0.4
• 5.0.5
• 5.0.6
• 5.0.7
• 5.0.8
• 5.0.9
• 5.0.10
• 5.0.11
• 5.0.12
• 5.0.13
• 5.0.14
• 5.0.15
• 5.0.16
• 5.0.17
• 5.0.18
• 5.0.19
• 5.0.20
• 5.0.21
• 5.0.22
• 5.0.23
• 5.0.24
• 5.0.25
• 5.0.26
• 5.0.27
• 5.0.28
• 5.0.29
• 5.0.30
• 5.0.31
• 5.0.32
• 5.0.33
• 5.0.34
• 5.0.35
• 6.0.0
• 6.0.1
• 6.0.2
• 6.0.3
• 6.0.4
• 6.0.5
• 6.0.6
• 6.0.7
• 6.0.8
• 6.0.9
• 6.0.10
• 6.0.11
• 6.0.12
• 6.0.13
• 6.0.14
• 6.0.15
• 6.0.16
• 6.0.17
• 6.0.18
• 7.0.0
• 7.0.1
• 7.0.2
• 7.0.3
• 7.0.4
• 7.0.5
• 7.0.6
• 7.0.7

License

• free

CPE 2.3info

• 🔍
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CPE 2.2info

• 🔍
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Entryinfo

VulDB is the best source for vulnerability data and more expert information about this specific topic.

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