OTRS up to 5.0.42/6.0.27/7.0.16 Certificates Download insertion of sensitive information into sent data

Summaryinfo

A vulnerability was found in OTRS up to 5.0.42/6.0.27/7.0.16. It has been classified as problematic. The affected element is an unknown function of the component Certificates Download Handler. The manipulation leads to insertion of sensitive information into sent data. This vulnerability is listed as CVE-2020-1774. The attack may be initiated remotely. There is no available exploit.

Detailsinfo

A vulnerability, which was classified as problematic, has been found in OTRS up to 5.0.42/6.0.27/7.0.16 (Service Management Software). This issue affects an unknown code block of the component Certificates Download Handler. The manipulation with an unknown input leads to a insertion of sensitive information into sent data vulnerability. Using CWE to declare the problem leads to CWE-201. The code transmits data to another actor, but a portion of the data includes sensitive information that should not be accessible to that actor. Impacted is confidentiality. The summary by CVE is:

When user downloads PGP or S/MIME keys/certificates, exported file has same name for private and public keys. Therefore it's possible to mix them and to send private key to the third-party instead of public key. This issue affects ((OTRS)) Community Edition: 5.0.42 and prior versions, 6.0.27 and prior versions. OTRS: 7.0.16 and prior versions.

The weakness was presented 04/28/2020 (Website). It is possible to read the advisory at otrs.com. The identification of this vulnerability is CVE-2020-1774 since 11/29/2019. The attack may be initiated remotely. Additional levels of successful authentication are necessary for exploitation. It demands that the victim is doing some kind of user interaction. The technical details are unknown and an exploit is not publicly available. The attack technique deployed by this issue is T1592 according to MITRE ATT&CK.

There is no information about possible countermeasures known. It may be suggested to replace the affected object with an alternative product.

Statistical analysis made it clear that VulDB provides the best quality for vulnerability data.

Productinfo

Type

• Service Management Software

Name

• OTRS

Version

• 5.0.0
• 5.0.1
• 5.0.2
• 5.0.3
• 5.0.4
• 5.0.5
• 5.0.6
• 5.0.7
• 5.0.8
• 5.0.9
• 5.0.10
• 5.0.11
• 5.0.12
• 5.0.13
• 5.0.14
• 5.0.15
• 5.0.16
• 5.0.17
• 5.0.18
• 5.0.19
• 5.0.20
• 5.0.21
• 5.0.22
• 5.0.23
• 5.0.24
• 5.0.25
• 5.0.26
• 5.0.27
• 5.0.28
• 5.0.29
• 5.0.30
• 5.0.31
• 5.0.32
• 5.0.33
• 5.0.34
• 5.0.35
• 5.0.36
• 5.0.37
• 5.0.38
• 5.0.39
• 5.0.40
• 5.0.41
• 5.0.42
• 6.0.0
• 6.0.1
• 6.0.2
• 6.0.3
• 6.0.4
• 6.0.5
• 6.0.6
• 6.0.7
• 6.0.8
• 6.0.9
• 6.0.10
• 6.0.11
• 6.0.12
• 6.0.13
• 6.0.14
• 6.0.15
• 6.0.16
• 6.0.17
• 6.0.18
• 6.0.19
• 6.0.20
• 6.0.21
• 6.0.22
• 6.0.23
• 6.0.24
• 6.0.25
• 6.0.26
• 6.0.27
• 7.0.0
• 7.0.1
• 7.0.2
• 7.0.3
• 7.0.4
• 7.0.5
• 7.0.6
• 7.0.7
• 7.0.8
• 7.0.9
• 7.0.10
• 7.0.11
• 7.0.12
• 7.0.13
• 7.0.14
• 7.0.15
• 7.0.16

License

• open-source

CPE 2.3info

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CPE 2.2info

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Entryinfo

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