OTRS up to 7.0.17/8.0.3 BCC Recipient information disclosure

Summaryinfo

A vulnerability identified as problematic has been detected in OTRS up to 7.0.17/8.0.3. Affected by this vulnerability is an unknown functionality of the component BCC Recipient Handler. This manipulation causes information disclosure. This vulnerability is tracked as CVE-2020-1775. The attack is possible to be carried out remotely. No exploit exists.

Detailsinfo

A vulnerability classified as problematic was found in OTRS up to 7.0.17/8.0.3 (Service Management Software). Affected by this vulnerability is some unknown functionality of the component BCC Recipient Handler. The manipulation with an unknown input leads to a information disclosure vulnerability. The CWE definition for the vulnerability is CWE-200. The product exposes sensitive information to an actor that is not explicitly authorized to have access to that information. As an impact it is known to affect confidentiality. The summary by CVE is:

BCC recipients in mails sent from OTRS are visible in article detail on external interface. This issue affects OTRS: 8.0.3 and prior versions, 7.0.17 and prior versions.

The weakness was disclosed 06/08/2020. This vulnerability is known as CVE-2020-1775 since 11/29/2019. The attack can be launched remotely. A single authentication is required for exploitation. It demands that the victim is doing some kind of user interaction. Neither technical details nor an exploit are publicly available. MITRE ATT&CK project uses the attack technique T1592 for this issue.

There is no information about possible countermeasures known. It may be suggested to replace the affected object with an alternative product.

If you want to get the best quality for vulnerability data then you always have to consider VulDB.

Productinfo

Type

• Service Management Software

Name

• OTRS

Version

• 7.0.0
• 7.0.1
• 7.0.2
• 7.0.3
• 7.0.4
• 7.0.5
• 7.0.6
• 7.0.7
• 7.0.8
• 7.0.9
• 7.0.10
• 7.0.11
• 7.0.12
• 7.0.13
• 7.0.14
• 7.0.15
• 7.0.16
• 7.0.17
• 8.0.0
• 8.0.1
• 8.0.2
• 8.0.3

License

• open-source

CPE 2.3info

• 🔍
• 🔍
• 🔍

CPE 2.2info

• 🔍
• 🔍
• 🔍

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CVSSv3info

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Entryinfo

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