QNAP Helpdesk 3.0.1 Kayako Service hard-coded key

CVSS Meta Temp Score
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CTI Interest Score
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8.5$0-$5k0.00

Summaryinfo

A vulnerability labeled as critical has been found in QNAP Helpdesk 3.0.1. Affected is an unknown function of the component Kayako Service. Executing a manipulation can lead to hard-coded key. This vulnerability is tracked as CVE-2020-2500. The attack can be launched remotely. No exploit exists.

Detailsinfo

A vulnerability was found in QNAP Helpdesk 3.0.1. It has been declared as critical. This vulnerability affects an unknown part of the component Kayako Service. The manipulation with an unknown input leads to a hard-coded key vulnerability. The CWE definition for the vulnerability is CWE-321. The use of a hard-coded cryptographic key significantly increases the possibility that encrypted data may be recovered. As an impact it is known to affect confidentiality, integrity, and availability. CVE summarizes:

This improper access control vulnerability in Helpdesk allows attackers to get control of QNAP Kayako service. Attackers can access the sensitive data on QNAP Kayako server with API keys. We have replaced the API key to mitigate the vulnerability, and already fixed the issue in Helpdesk 3.0.1 and later versions.

The weakness was disclosed 07/01/2020 (Website). The advisory is shared for download at qnap.com. This vulnerability was named CVE-2020-2500 since 12/09/2019. The attack can be initiated remotely. No form of authentication is required for a successful exploitation. There are neither technical details nor an exploit publicly available. The MITRE ATT&CK project declares the attack technique as T1600.001.

There is no information about possible countermeasures known. It may be suggested to replace the affected object with an alternative product.

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Productinfo

Vendor

Name

Version

License

Website

CPE 2.3info

CPE 2.2info

CVSSv4info

VulDB Vector: 🔍
VulDB Reliability: 🔍

CVSSv3info

VulDB Meta Base Score: 8.5
VulDB Meta Temp Score: 8.5

VulDB Base Score: 7.3
VulDB Temp Score: 7.3
VulDB Vector: 🔍
VulDB Reliability: 🔍

NVD Base Score: 9.8
NVD Vector: 🔍

CVSSv2info

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VectorComplexityAuthenticationConfidentialityIntegrityAvailability
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VulDB Base Score: 🔍
VulDB Temp Score: 🔍
VulDB Reliability: 🔍

Exploitinginfo

Class: Hard-coded key
CWE: CWE-321 / CWE-320
CAPEC: 🔍
ATT&CK: 🔍

Physical: No
Local: No
Remote: Yes

Availability: 🔍
Status: Not defined

EPSS Score: 🔍
EPSS Percentile: 🔍

Price Prediction: 🔍
Current Price Estimation: 🔍

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Threat Intelligenceinfo

Interest: 🔍
Active Actors: 🔍
Active APT Groups: 🔍

Countermeasuresinfo

Recommended: no mitigation known
Status: 🔍

0-Day Time: 🔍

Timelineinfo

12/09/2019 🔍
07/01/2020 +205 days 🔍
07/02/2020 +1 days 🔍
10/28/2020 +118 days 🔍

Sourcesinfo

Vendor: qnap.com

Advisory: qnap.com
Status: Not defined

CVE: CVE-2020-2500 (🔍)
GCVE (CVE): GCVE-0-2020-2500
GCVE (VulDB): GCVE-100-157552

Entryinfo

Created: 07/02/2020 15:35
Updated: 10/28/2020 11:29
Changes: 07/02/2020 15:35 (37), 07/02/2020 15:40 (11), 10/28/2020 11:29 (1)
Complete: 🔍
Cache ID: 216::103

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