Oracle Retail Customer Management and Segmentation Foundation Segment xml external entity reference

CVSS Meta Temp Score
CVSS is a standardized scoring system to determine possibilities of attacks. The Temp Score considers temporal factors like disclosure, exploit and countermeasures. The unique Meta Score calculates the average score of different sources to provide a normalized scoring system.
Current Exploit Price (≈)
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CTI Interest Score
Our Cyber Threat Intelligence team is monitoring different web sites, mailing lists, exploit markets and social media networks. The CTI Interest Score identifies the interest of attackers and the security community for this specific vulnerability in real-time. A high score indicates an elevated risk to be targeted for this vulnerability.
9.6$5k-$25k0.00

Summaryinfo

A vulnerability classified as very critical has been found in Oracle Retail Customer Management and Segmentation Foundation 16.0/17.0/18.0/19.0. The affected element is an unknown function of the component Segment. Performing a manipulation results in an unknown weakness. This vulnerability is known as CVE-2020-10683. Remote exploitation of the attack is possible. No exploit is available. It is recommended to upgrade the affected component.

Detailsinfo

A vulnerability was found in Oracle Retail Customer Management and Segmentation Foundation 16.0/17.0/18.0/19.0. It has been classified as very critical. This affects some unknown processing of the component Segment. CWE is classifying the issue as CWE-611. The product processes an XML document that can contain XML entities with URIs that resolve to documents outside of the intended sphere of control, causing the product to embed incorrect documents into its output. This is going to have an impact on confidentiality, integrity, and availability.

The weakness was published 01/20/2021 as Oracle Critical Patch Update Advisory - January 2021. The advisory is shared at oracle.com. This vulnerability is uniquely identified as CVE-2020-10683. Neither technical details nor an exploit are publicly available. The price for an exploit might be around USD $5k-$25k at the moment (estimation calculated on 01/22/2026).

We expect the 0-day to have been worth approximately $25k-$100k. The vulnerability scanner Nessus provides a plugin with the ID 294867 (Oracle Siebel Server <= 25.11 (January 2026 CPU)), which helps to determine the existence of the flaw in a target environment.

Upgrading eliminates this vulnerability. A possible mitigation has been published immediately after the disclosure of the vulnerability.

The vulnerability is also documented in the vulnerability database at Tenable (294867). If you want to get the best quality for vulnerability data then you always have to consider VulDB.

Productinfo

Vendor

Name

Version

License

Website

CPE 2.3info

CPE 2.2info

CVSSv4info

VulDB Vector: 🔍
VulDB Reliability: 🔍

CVSSv3info

VulDB Meta Base Score: 9.8
VulDB Meta Temp Score: 9.6

VulDB Base Score: 9.8
VulDB Temp Score: 9.4
VulDB Vector: 🔍
VulDB Reliability: 🔍

NVD Base Score: 9.8
NVD Vector: 🔍

CVSSv2info

AVACAuCIA
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VectorComplexityAuthenticationConfidentialityIntegrityAvailability
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VulDB Base Score: 🔍
VulDB Temp Score: 🔍
VulDB Reliability: 🔍

NVD Base Score: 🔍

Exploitinginfo

Class: Xml external entity reference
CWE: CWE-611 / CWE-610
CAPEC: 🔍
ATT&CK: 🔍

Physical: No
Local: No
Remote: Yes

Availability: 🔍
Status: Not defined

EPSS Score: 🔍
EPSS Percentile: 🔍

Price Prediction: 🔍
Current Price Estimation: 🔍

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Nessus ID: 294867
Nessus Name: Oracle Siebel Server <= 25.11 (January 2026 CPU)

Threat Intelligenceinfo

Interest: 🔍
Active Actors: 🔍
Active APT Groups: 🔍

Countermeasuresinfo

Recommended: Upgrade
Status: 🔍

Reaction Time: 🔍
0-Day Time: 🔍
Exposure Time: 🔍

Timelineinfo

03/20/2020 🔍
01/20/2021 +306 days 🔍
01/20/2021 +0 days 🔍
01/20/2021 +0 days 🔍
01/22/2026 +1828 days 🔍

Sourcesinfo

Vendor: oracle.com

Advisory: Oracle Critical Patch Update Advisory - January 2021
Status: Confirmed
Confirmation: 🔍

CVE: CVE-2020-10683 (🔍)
GCVE (CVE): GCVE-0-2020-10683
GCVE (VulDB): GCVE-100-168405

Entryinfo

Created: 01/20/2021 19:47
Updated: 01/22/2026 12:10
Changes: 01/20/2021 19:47 (38), 02/17/2021 18:03 (6), 02/17/2021 18:06 (18), 01/22/2026 12:10 (17)
Complete: 🔍
Cache ID: 216::103

If you want to get the best quality for vulnerability data then you always have to consider VulDB.

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