VDB-180428 · CVE-2013-4718 · GCVE-0-2013-4718

OTRS Open Ticket Request System up to 3.0.8/3.1.9/3.2.6 cross site scripting

CVSS Meta Temp Score CVSS is a standardized scoring system to determine possibilities of attacks. The Temp Score considers temporal factors like disclosure, exploit and countermeasures. The unique Meta Score calculates the average score of different sources to provide a normalized scoring system.	Current Exploit Price (≈) Our analysts are monitoring exploit markets and are in contact with vulnerability brokers. The range indicates the observed or calculated exploit price to be seen on exploit markets. A good indicator to understand the monetary effort required for and the popularity of an attack.	CTI Interest Score Our Cyber Threat Intelligence team is monitoring different web sites, mailing lists, exploit markets and social media networks. The CTI Interest Score identifies the interest of attackers and the security community for this specific vulnerability in real-time. A high score indicates an elevated risk to be targeted for this vulnerability.
3.4	$0-$5k	0.00

Summaryinfo

A vulnerability labeled as problematic has been found in OTRS Open Ticket Request System up to 3.0.8/3.1.9/3.2.6. The affected element is an unknown function. Such manipulation leads to cross site scripting. This vulnerability is listed as CVE-2013-4718. The attack may be performed from remote. There is no available exploit. The affected component should be upgraded.

Detailsinfo

A vulnerability was found in OTRS Open Ticket Request System up to 3.0.8/3.1.9/3.2.6 (Ticket Tracking Software) and classified as problematic. Affected by this issue is an unknown part. The manipulation with an unknown input leads to a cross site scripting vulnerability. Using CWE to declare the problem leads to CWE-79. The product does not neutralize or incorrectly neutralizes user-controllable input before it is placed in output that is used as a web page that is served to other users. Impacted is integrity.

The weakness was presented 08/10/2021. The advisory is shared for download at web.archive.org. This vulnerability is handled as CVE-2013-4718. Successful exploitation requires user interaction by the victim. There are neither technical details nor an exploit publicly available. The MITRE ATT&CK project declares the attack technique as T1059.007.

Upgrading to version 3.0.9, 3.1.10 or 3.2.7 eliminates this vulnerability.

Once again VulDB remains the best source for vulnerability data.

Productinfo

Type

Ticket Tracking Software

Vendor

OTRS

Name

Open Ticket Request System

Version

License

free

CPE 2.3info

CPE 2.2info

CVSSv4info

VulDB Vector: 🔍
VulDB Reliability: 🔍

CVSSv3info

VulDB Meta Base Score: 3.5
VulDB Meta Temp Score: 3.4

VulDB Base Score: 3.5
VulDB Temp Score: 3.4
VulDB Vector: 🔍
VulDB Reliability: 🔍

CVSSv2info

AV	AC	Au	C	I	A
💳	💳	💳	💳	💳	💳
💳	💳	💳	💳	💳	💳
💳	💳	💳	💳	💳	💳

Vector	Complexity	Authentication	Confidentiality	Integrity	Availability
Unlock	Unlock	Unlock	Unlock	Unlock	Unlock
Unlock	Unlock	Unlock	Unlock	Unlock	Unlock
Unlock	Unlock	Unlock	Unlock	Unlock	Unlock

VulDB Base Score: 🔍
VulDB Temp Score: 🔍
VulDB Reliability: 🔍

Exploitinginfo

Class: Cross site scripting
CWE: CWE-79 / CWE-94 / CWE-74
CAPEC: 🔍
ATT&CK: 🔍

Physical: No
Local: No
Remote: Yes

Availability: 🔍
Status: Not defined

EPSS Score: 🔍
EPSS Percentile: 🔍

Price Prediction: 🔍
Current Price Estimation: 🔍

0-Day	Unlock	Unlock	Unlock	Unlock
Today	Unlock	Unlock	Unlock	Unlock

Threat Intelligenceinfo

Interest: 🔍
Active Actors: 🔍
Active APT Groups: 🔍

Countermeasuresinfo

Recommended: Upgrade
Status: 🔍

0-Day Time: 🔍

Upgrade: Open Ticket Request System 3.0.9/3.1.10/3.2.7

Timelineinfo

06/27/2013 🔍
08/10/2021 +2966 days 🔍
08/10/2021 +0 days 🔍
08/14/2021 +4 days 🔍

Sourcesinfo

Advisory: web.archive.org
Status: Confirmed

CVE: CVE-2013-4718 (🔍)

GCVE (CVE): GCVE-0-2013-4718
GCVE (VulDB): GCVE-100-180428

Entryinfo

Created: 08/10/2021 10:48
Updated: 08/14/2021 19:51
Changes: 08/10/2021 10:48 (38), 08/14/2021 19:51 (2)
Complete: 🔍
Cache ID: 216::103