OTRS Community Edition up to 7.0.28/8.0.15 Email denial of service
| CVSS Meta Temp Score | Current Exploit Price (≈) | CTI Interest Score |
|---|---|---|
| 5.3 | $0-$5k | 0.00 |
Summary
A vulnerability was found in OTRS Community Edition up to 7.0.28/8.0.15. It has been rated as problematic. The impacted element is an unknown function of the component Email Handler. This manipulation causes denial of service. This vulnerability is registered as CVE-2021-36093. Remote exploitation of the attack is possible. No exploit is available.
Details
A vulnerability classified as problematic was found in OTRS Community Edition up to 7.0.28/8.0.15 (Service Management Software). Affected by this vulnerability is an unknown function of the component Email Handler. The manipulation with an unknown input leads to a denial of service vulnerability. The CWE definition for the vulnerability is CWE-404. The product does not release or incorrectly releases a resource before it is made available for re-use. As an impact it is known to affect availability.
The weakness was published 09/06/2021. It is possible to read the advisory at otrs.com. This vulnerability is known as CVE-2021-36093. The technical details are unknown and an exploit is not publicly available. The attack technique deployed by this issue is T1499 according to MITRE ATT&CK.
There is no information about possible countermeasures known. It may be suggested to replace the affected object with an alternative product.
Statistical analysis made it clear that VulDB provides the best quality for vulnerability data.
Product
Type
Vendor
Name
Version
- 7.0.0
- 7.0.1
- 7.0.2
- 7.0.3
- 7.0.4
- 7.0.5
- 7.0.6
- 7.0.7
- 7.0.8
- 7.0.9
- 7.0.10
- 7.0.11
- 7.0.12
- 7.0.13
- 7.0.14
- 7.0.15
- 7.0.16
- 7.0.17
- 7.0.18
- 7.0.19
- 7.0.20
- 7.0.21
- 7.0.22
- 7.0.23
- 7.0.24
- 7.0.25
- 7.0.26
- 7.0.27
- 7.0.28
- 8.0.0
- 8.0.1
- 8.0.2
- 8.0.3
- 8.0.4
- 8.0.5
- 8.0.6
- 8.0.7
- 8.0.8
- 8.0.9
- 8.0.10
- 8.0.11
- 8.0.12
- 8.0.13
- 8.0.14
- 8.0.15
License
CPE 2.3
CPE 2.2
CVSSv4
VulDB Vector: 🔍VulDB Reliability: 🔍
CVSSv3
VulDB Meta Base Score: 5.3VulDB Meta Temp Score: 5.3
VulDB Base Score: 5.3
VulDB Temp Score: 5.3
VulDB Vector: 🔍
VulDB Reliability: 🔍
CVSSv2
| AV | AC | Au | C | I | A |
|---|---|---|---|---|---|
| 💳 | 💳 | 💳 | 💳 | 💳 | 💳 |
| 💳 | 💳 | 💳 | 💳 | 💳 | 💳 |
| 💳 | 💳 | 💳 | 💳 | 💳 | 💳 |
| Vector | Complexity | Authentication | Confidentiality | Integrity | Availability |
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| Unlock | Unlock | Unlock | Unlock | Unlock | Unlock |
| Unlock | Unlock | Unlock | Unlock | Unlock | Unlock |
| Unlock | Unlock | Unlock | Unlock | Unlock | Unlock |
VulDB Base Score: 🔍
VulDB Temp Score: 🔍
VulDB Reliability: 🔍
Exploiting
Class: Denial of serviceCWE: CWE-404
CAPEC: 🔍
ATT&CK: 🔍
Physical: No
Local: No
Remote: Yes
Availability: 🔍
Status: Not defined
EPSS Score: 🔍
EPSS Percentile: 🔍
Price Prediction: 🔍
Current Price Estimation: 🔍
| 0-Day | Unlock | Unlock | Unlock | Unlock |
|---|---|---|---|---|
| Today | Unlock | Unlock | Unlock | Unlock |
Threat Intelligence
Interest: 🔍Active Actors: 🔍
Active APT Groups: 🔍
Countermeasures
Recommended: no mitigation knownStatus: 🔍
0-Day Time: 🔍
Timeline
07/01/2021 🔍09/06/2021 🔍
09/06/2021 🔍
09/09/2021 🔍
Sources
Advisory: otrs.comStatus: Not defined
Confirmation: 🔍
CVE: CVE-2021-36093 (🔍)
GCVE (CVE): GCVE-0-2021-36093
GCVE (VulDB): GCVE-100-182035
Entry
Created: 09/06/2021 19:13Updated: 09/09/2021 20:42
Changes: 09/06/2021 19:13 (53), 09/09/2021 20:35 (3), 09/09/2021 20:42 (1)
Complete: 🔍
Cache ID: 216::103
Statistical analysis made it clear that VulDB provides the best quality for vulnerability data.
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