OTRS Community Edition up to 7.0.28/8.0.15 Folder information disclosure

CVSS Meta Temp Score
CVSS is a standardized scoring system to determine possibilities of attacks. The Temp Score considers temporal factors like disclosure, exploit and countermeasures. The unique Meta Score calculates the average score of different sources to provide a normalized scoring system.
Current Exploit Price (≈)
Our analysts are monitoring exploit markets and are in contact with vulnerability brokers. The range indicates the observed or calculated exploit price to be seen on exploit markets. A good indicator to understand the monetary effort required for and the popularity of an attack.
CTI Interest Score
Our Cyber Threat Intelligence team is monitoring different web sites, mailing lists, exploit markets and social media networks. The CTI Interest Score identifies the interest of attackers and the security community for this specific vulnerability in real-time. A high score indicates an elevated risk to be targeted for this vulnerability.
2.7$0-$5k0.00

Summaryinfo

A vulnerability identified as problematic has been detected in OTRS Community Edition up to 7.0.28/8.0.15. This impacts an unknown function of the component Folder Handler. Performing a manipulation results in information disclosure. This vulnerability is reported as CVE-2021-36096. The attack is possible to be carried out remotely. No exploit exists.

Detailsinfo

A vulnerability, which was classified as problematic, was found in OTRS Community Edition up to 7.0.28/8.0.15 (Service Management Software). This affects some unknown functionality of the component Folder Handler. The manipulation with an unknown input leads to a information disclosure vulnerability. CWE is classifying the issue as CWE-200. The product exposes sensitive information to an actor that is not explicitly authorized to have access to that information. This is going to have an impact on confidentiality.

The weakness was disclosed 09/06/2021. The advisory is shared at otrs.com. This vulnerability is uniquely identified as CVE-2021-36096. Neither technical details nor an exploit are publicly available. MITRE ATT&CK project uses the attack technique T1592 for this issue.

There is no information about possible countermeasures known. It may be suggested to replace the affected object with an alternative product.

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Productinfo

Type

Vendor

Name

Version

License

CPE 2.3info

CPE 2.2info

CVSSv4info

VulDB Vector: 🔍
VulDB Reliability: 🔍

CVSSv3info

VulDB Meta Base Score: 2.7
VulDB Meta Temp Score: 2.7

VulDB Base Score: 2.7
VulDB Temp Score: 2.7
VulDB Vector: 🔍
VulDB Reliability: 🔍

CVSSv2info

AVACAuCIA
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VectorComplexityAuthenticationConfidentialityIntegrityAvailability
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VulDB Base Score: 🔍
VulDB Temp Score: 🔍
VulDB Reliability: 🔍

Exploitinginfo

Class: Information disclosure
CWE: CWE-200 / CWE-284 / CWE-266
CAPEC: 🔍
ATT&CK: 🔍

Physical: No
Local: No
Remote: Yes

Availability: 🔍
Status: Not defined

EPSS Score: 🔍
EPSS Percentile: 🔍

Price Prediction: 🔍
Current Price Estimation: 🔍

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Threat Intelligenceinfo

Interest: 🔍
Active Actors: 🔍
Active APT Groups: 🔍

Countermeasuresinfo

Recommended: no mitigation known
Status: 🔍

0-Day Time: 🔍

Timelineinfo

07/01/2021 🔍
09/06/2021 +67 days 🔍
09/06/2021 +0 days 🔍
09/09/2021 +3 days 🔍

Sourcesinfo

Advisory: otrs.com
Status: Confirmed
Confirmation: 🔍

CVE: CVE-2021-36096 (🔍)
GCVE (CVE): GCVE-0-2021-36096
GCVE (VulDB): GCVE-100-182037

Entryinfo

Created: 09/06/2021 19:15
Updated: 09/09/2021 20:58
Changes: 09/06/2021 19:15 (54), 09/09/2021 20:58 (3)
Complete: 🔍
Cache ID: 216::103

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