OTRS up to 8.0.16 Ticket privileges assignment

CVSS Meta Temp Score
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CTI Interest Score
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4.9$0-$5k0.00

Summaryinfo

A vulnerability was found in OTRS up to 8.0.16. It has been declared as critical. Affected by this issue is some unknown functionality of the component Ticket Handler. Such manipulation leads to privileges assignment. This vulnerability is documented as CVE-2021-36097. The attack can be executed remotely. There is not any exploit available.

Detailsinfo

A vulnerability was found in OTRS up to 8.0.16 (Service Management Software). It has been rated as critical. Affected by this issue is some unknown processing of the component Ticket Handler. The manipulation with an unknown input leads to a privileges assignment vulnerability. Using CWE to declare the problem leads to CWE-266. A product incorrectly assigns a privilege to a particular actor, creating an unintended sphere of control for that actor. Impacted is confidentiality, integrity, and availability.

The weakness was released 10/18/2021. The advisory is available at otrs.com. This vulnerability is handled as CVE-2021-36097 since 07/01/2021. The technical details are unknown and an exploit is not available. This vulnerability is assigned to T1068 by the MITRE ATT&CK project.

There is no information about possible countermeasures known. It may be suggested to replace the affected object with an alternative product.

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Productinfo

Type

Name

Version

License

CPE 2.3info

CPE 2.2info

CVSSv4info

VulDB Vector: 🔍
VulDB Reliability: 🔍

CVSSv3info

VulDB Meta Base Score: 4.9
VulDB Meta Temp Score: 4.9

VulDB Base Score: 6.3
VulDB Temp Score: 6.3
VulDB Vector: 🔍
VulDB Reliability: 🔍

CNA Base Score: 3.5
CNA Vector (OTRS AG): 🔍

CVSSv2info

AVACAuCIA
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VectorComplexityAuthenticationConfidentialityIntegrityAvailability
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VulDB Base Score: 🔍
VulDB Temp Score: 🔍
VulDB Reliability: 🔍

Exploitinginfo

Class: Privileges assignment
CWE: CWE-266
CAPEC: 🔍
ATT&CK: 🔍

Physical: No
Local: No
Remote: Yes

Availability: 🔍
Status: Not defined

EPSS Score: 🔍
EPSS Percentile: 🔍

Price Prediction: 🔍
Current Price Estimation: 🔍

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Threat Intelligenceinfo

Interest: 🔍
Active Actors: 🔍
Active APT Groups: 🔍

Countermeasuresinfo

Recommended: no mitigation known
Status: 🔍

0-Day Time: 🔍

Timelineinfo

07/01/2021 🔍
10/18/2021 +109 days 🔍
10/18/2021 +0 days 🔍
10/22/2021 +4 days 🔍

Sourcesinfo

Advisory: otrs.com
Status: Confirmed
Confirmation: 🔍

CVE: CVE-2021-36097 (🔍)
GCVE (CVE): GCVE-0-2021-36097
GCVE (VulDB): GCVE-100-184526

Entryinfo

Created: 10/18/2021 13:26
Updated: 10/22/2021 12:15
Changes: 10/18/2021 13:26 (47), 10/22/2021 12:15 (2)
Complete: 🔍
Cache ID: 216::103

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