OTRS up to 8.0.11 Contact information disclosure

CVSS Meta Temp Score
CVSS is a standardized scoring system to determine possibilities of attacks. The Temp Score considers temporal factors like disclosure, exploit and countermeasures. The unique Meta Score calculates the average score of different sources to provide a normalized scoring system.
Current Exploit Price (≈)
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CTI Interest Score
Our Cyber Threat Intelligence team is monitoring different web sites, mailing lists, exploit markets and social media networks. The CTI Interest Score identifies the interest of attackers and the security community for this specific vulnerability in real-time. A high score indicates an elevated risk to be targeted for this vulnerability.
2.4$0-$5k0.00

Summaryinfo

A vulnerability labeled as problematic has been found in OTRS up to 8.0.11. The affected element is an unknown function of the component Contact Handler. Such manipulation leads to information disclosure. This vulnerability is referenced as CVE-2022-0474. It is possible to launch the attack remotely. No exploit is available.

Detailsinfo

A vulnerability, which was classified as problematic, has been found in OTRS up to 8.0.11 (Service Management Software). Affected by this issue is an unknown part of the component Contact Handler. The manipulation with an unknown input leads to a information disclosure vulnerability. Using CWE to declare the problem leads to CWE-200. The product exposes sensitive information to an actor that is not explicitly authorized to have access to that information. Impacted is confidentiality.

The weakness was published 02/07/2022. The advisory is shared for download at otrs.com. This vulnerability is handled as CVE-2022-0474 since 02/02/2022. Successful exploitation requires user interaction by the victim. There are neither technical details nor an exploit publicly available. The MITRE ATT&CK project declares the attack technique as T1592.

There is no information about possible countermeasures known. It may be suggested to replace the affected object with an alternative product.

VulDB is the best source for vulnerability data and more expert information about this specific topic.

Productinfo

Type

Name

Version

License

CPE 2.3info

CPE 2.2info

CVSSv4info

VulDB Vector: 🔍
VulDB Reliability: 🔍

CVSSv3info

VulDB Meta Base Score: 2.4
VulDB Meta Temp Score: 2.4

VulDB Base Score: 2.4
VulDB Temp Score: 2.4
VulDB Vector: 🔍
VulDB Reliability: 🔍

CNA Base Score: 2.4
CNA Vector (OTRS AG): 🔍

CVSSv2info

AVACAuCIA
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💳💳💳💳💳💳
VectorComplexityAuthenticationConfidentialityIntegrityAvailability
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VulDB Base Score: 🔍
VulDB Temp Score: 🔍
VulDB Reliability: 🔍

Exploitinginfo

Class: Information disclosure
CWE: CWE-200 / CWE-284 / CWE-266
CAPEC: 🔍
ATT&CK: 🔍

Physical: No
Local: No
Remote: Yes

Availability: 🔍
Status: Not defined

EPSS Score: 🔍
EPSS Percentile: 🔍

Price Prediction: 🔍
Current Price Estimation: 🔍

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Threat Intelligenceinfo

Interest: 🔍
Active Actors: 🔍
Active APT Groups: 🔍

Countermeasuresinfo

Recommended: no mitigation known
Status: 🔍

0-Day Time: 🔍

Timelineinfo

02/02/2022 🔍
02/07/2022 +5 days 🔍
02/07/2022 +0 days 🔍
02/11/2022 +4 days 🔍

Sourcesinfo

Advisory: otrs.com
Status: Confirmed
Confirmation: 🔍

CVE: CVE-2022-0474 (🔍)
GCVE (CVE): GCVE-0-2022-0474
GCVE (VulDB): GCVE-100-192440

Entryinfo

Created: 02/07/2022 14:36
Updated: 02/11/2022 12:52
Changes: 02/07/2022 14:36 (47), 02/11/2022 12:52 (2)
Complete: 🔍
Cache ID: 216::103

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