VDB-195550 · CVE-2022-1004 · GCVE-0-2022-1004

OTRS Ticket Detail View TicketDetailView information disclosure

CVSS Meta Temp Score CVSS is a standardized scoring system to determine possibilities of attacks. The Temp Score considers temporal factors like disclosure, exploit and countermeasures. The unique Meta Score calculates the average score of different sources to provide a normalized scoring system.	Current Exploit Price (≈) Our analysts are monitoring exploit markets and are in contact with vulnerability brokers. The range indicates the observed or calculated exploit price to be seen on exploit markets. A good indicator to understand the monetary effort required for and the popularity of an attack.	CTI Interest Score Our Cyber Threat Intelligence team is monitoring different web sites, mailing lists, exploit markets and social media networks. The CTI Interest Score identifies the interest of attackers and the security community for this specific vulnerability in real-time. A high score indicates an elevated risk to be targeted for this vulnerability.
4.3	$0-$5k	0.00

Summaryinfo

A vulnerability described as problematic has been identified in OTRS. This vulnerability affects the function ExternalFrontend::TicketDetailView of the component Ticket Detail View. Executing a manipulation can lead to information disclosure. This vulnerability is registered as CVE-2022-1004. It is possible to launch the attack remotely. No exploit is available.

Detailsinfo

A vulnerability was found in OTRS (Service Management Software) (unknown version). It has been declared as problematic. This vulnerability affects the function ExternalFrontend::TicketDetailView of the component Ticket Detail View. The manipulation with an unknown input leads to a information disclosure vulnerability. The CWE definition for the vulnerability is CWE-200. The product exposes sensitive information to an actor that is not explicitly authorized to have access to that information. As an impact it is known to affect confidentiality.

The weakness was published 03/21/2022. The advisory is available at otrs.com. This vulnerability was named CVE-2022-1004 since 03/17/2022. Technical details are known, but there is no available exploit. This vulnerability is assigned to T1592 by the MITRE ATT&CK project.

There is no information about possible countermeasures known. It may be suggested to replace the affected object with an alternative product.

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Productinfo

Type

Service Management Software

Name

OTRS

License

open-source

CPE 2.3info

🔍

CPE 2.2info

🔍

CVSSv4info

VulDB Vector: 🔍
VulDB Reliability: 🔍

CVSSv3info

VulDB Meta Base Score: 4.3
VulDB Meta Temp Score: 4.3

VulDB Base Score: 4.3
VulDB Temp Score: 4.3
VulDB Vector: 🔍
VulDB Reliability: 🔍

CNA Base Score: 4.3
CNA Vector (OTRS AG): 🔍

CVSSv2info

AV	AC	Au	C	I	A
💳	💳	💳	💳	💳	💳
💳	💳	💳	💳	💳	💳
💳	💳	💳	💳	💳	💳

Vector	Complexity	Authentication	Confidentiality	Integrity	Availability
Unlock	Unlock	Unlock	Unlock	Unlock	Unlock
Unlock	Unlock	Unlock	Unlock	Unlock	Unlock
Unlock	Unlock	Unlock	Unlock	Unlock	Unlock

VulDB Base Score: 🔍
VulDB Temp Score: 🔍
VulDB Reliability: 🔍

Exploitinginfo

Class: Information disclosure
CWE: CWE-200 / CWE-284 / CWE-266
CAPEC: 🔍
ATT&CK: 🔍

Physical: No
Local: No
Remote: Yes

Availability: 🔍
Status: Not defined

EPSS Score: 🔍
EPSS Percentile: 🔍

Price Prediction: 🔍
Current Price Estimation: 🔍

0-Day	Unlock	Unlock	Unlock	Unlock
Today	Unlock	Unlock	Unlock	Unlock

Threat Intelligenceinfo

Interest: 🔍
Active Actors: 🔍
Active APT Groups: 🔍

Countermeasuresinfo

Recommended: no mitigation known
Status: 🔍

0-Day Time: 🔍

Timelineinfo

03/17/2022 🔍
03/21/2022 +4 days 🔍
03/21/2022 +0 days 🔍
03/23/2022 +2 days 🔍

Sourcesinfo

Advisory: otrs.com
Status: Confirmed

CVE: CVE-2022-1004 (🔍)
GCVE (CVE): GCVE-0-2022-1004
GCVE (VulDB): GCVE-100-195550

Entryinfo

Created: 03/21/2022 13:49
Updated: 03/23/2022 14:12
Changes: 03/21/2022 13:49 (47), 03/23/2022 14:12 (1)
Complete: 🔍
Cache ID: 216::103