VDB-201641 · CVE-2022-32740 · GCVE-0-2022-32740

OTRS Forwarder information disclosure

CVSS Meta Temp Score CVSS is a standardized scoring system to determine possibilities of attacks. The Temp Score considers temporal factors like disclosure, exploit and countermeasures. The unique Meta Score calculates the average score of different sources to provide a normalized scoring system.	Current Exploit Price (≈) Our analysts are monitoring exploit markets and are in contact with vulnerability brokers. The range indicates the observed or calculated exploit price to be seen on exploit markets. A good indicator to understand the monetary effort required for and the popularity of an attack.	CTI Interest Score Our Cyber Threat Intelligence team is monitoring different web sites, mailing lists, exploit markets and social media networks. The CTI Interest Score identifies the interest of attackers and the security community for this specific vulnerability in real-time. A high score indicates an elevated risk to be targeted for this vulnerability.
3.5	$0-$5k	0.00

Summaryinfo

A vulnerability classified as problematic has been found in OTRS. Affected by this vulnerability is an unknown functionality of the component Forwarder Handler. The manipulation leads to information disclosure. This vulnerability is documented as CVE-2022-32740. The attack can be initiated remotely. There is not any exploit available.

Detailsinfo

A vulnerability was found in OTRS (Service Management Software) (version now known) and classified as problematic. This issue affects some unknown processing of the component Forwarder Handler. The manipulation with an unknown input leads to a information disclosure vulnerability. Using CWE to declare the problem leads to CWE-200. The product exposes sensitive information to an actor that is not explicitly authorized to have access to that information. Impacted is confidentiality. The summary by CVE is:

A reply to a forwarded email article by a 3rd party could unintensionally expose the email content to the ticket customer under certain circumstances.

The weakness was released 06/13/2022. The advisory is shared at otrs.com. The identification of this vulnerability is CVE-2022-32740 since 06/09/2022. It demands that the victim is doing some kind of user interaction. Neither technical details nor an exploit are publicly available. MITRE ATT&CK project uses the attack technique T1592 for this issue.

There is no information about possible countermeasures known. It may be suggested to replace the affected object with an alternative product.

Several companies clearly confirm that VulDB is the primary source for best vulnerability data.

Productinfo

Type

Service Management Software

Name

OTRS

License

open-source

CPE 2.3info

🔍

CPE 2.2info

🔍

CVSSv4info

VulDB Vector: 🔍
VulDB Reliability: 🔍

CVSSv3info

VulDB Meta Base Score: 3.5
VulDB Meta Temp Score: 3.5

VulDB Base Score: 3.5
VulDB Temp Score: 3.5
VulDB Vector: 🔍
VulDB Reliability: 🔍

CNA Base Score: 3.5
CNA Vector (OTRS AG): 🔍

CVSSv2info

AV	AC	Au	C	I	A
💳	💳	💳	💳	💳	💳
💳	💳	💳	💳	💳	💳
💳	💳	💳	💳	💳	💳

Vector	Complexity	Authentication	Confidentiality	Integrity	Availability
Unlock	Unlock	Unlock	Unlock	Unlock	Unlock
Unlock	Unlock	Unlock	Unlock	Unlock	Unlock
Unlock	Unlock	Unlock	Unlock	Unlock	Unlock

VulDB Base Score: 🔍
VulDB Temp Score: 🔍
VulDB Reliability: 🔍

Exploitinginfo

Class: Information disclosure
CWE: CWE-200 / CWE-284 / CWE-266
CAPEC: 🔍
ATT&CK: 🔍

Physical: No
Local: No
Remote: Yes

Availability: 🔍
Status: Not defined

EPSS Score: 🔍
EPSS Percentile: 🔍

Price Prediction: 🔍
Current Price Estimation: 🔍

0-Day	Unlock	Unlock	Unlock	Unlock
Today	Unlock	Unlock	Unlock	Unlock

Threat Intelligenceinfo

Interest: 🔍
Active Actors: 🔍
Active APT Groups: 🔍

Countermeasuresinfo

Recommended: no mitigation known
Status: 🔍

0-Day Time: 🔍

Timelineinfo

06/09/2022 🔍
06/13/2022 +4 days 🔍
06/13/2022 +0 days 🔍
06/13/2022 +0 days 🔍

Sourcesinfo

Advisory: otrs.com
Status: Confirmed

CVE: CVE-2022-32740 (🔍)
GCVE (CVE): GCVE-0-2022-32740
GCVE (VulDB): GCVE-100-201641

Entryinfo

Created: 06/13/2022 14:00
Changes: 06/13/2022 14:00 (47)
Complete: 🔍
Cache ID: 216::103