VDB-211039 · CVE-2022-39052 · GCVE-0-2022-39052

OTRS Email infinite loop

CVSS Meta Temp Score CVSS is a standardized scoring system to determine possibilities of attacks. The Temp Score considers temporal factors like disclosure, exploit and countermeasures. The unique Meta Score calculates the average score of different sources to provide a normalized scoring system.	Current Exploit Price (≈) Our analysts are monitoring exploit markets and are in contact with vulnerability brokers. The range indicates the observed or calculated exploit price to be seen on exploit markets. A good indicator to understand the monetary effort required for and the popularity of an attack.	CTI Interest Score Our Cyber Threat Intelligence team is monitoring different web sites, mailing lists, exploit markets and social media networks. The CTI Interest Score identifies the interest of attackers and the security community for this specific vulnerability in real-time. A high score indicates an elevated risk to be targeted for this vulnerability.
6.4	$0-$5k	0.00

Summaryinfo

A vulnerability has been found in OTRS and classified as problematic. This issue affects some unknown processing of the component Email Handler. This manipulation causes infinite loop. The identification of this vulnerability is CVE-2022-39052. It is possible to initiate the attack remotely. There is no exploit available.

Detailsinfo

A vulnerability was found in OTRS (Service Management Software) (the affected version unknown). It has been declared as problematic. Affected by this vulnerability is an unknown part of the component Email Handler. The manipulation with an unknown input leads to a infinite loop vulnerability. The CWE definition for the vulnerability is CWE-835. The product contains an iteration or loop with an exit condition that cannot be reached, i.e., an infinite loop. As an impact it is known to affect availability. The summary by CVE is:

An external attacker is able to send a specially crafted email (with many recipients) and trigger a potential DoS of the system

The weakness was shared 10/17/2022. It is possible to read the advisory at otrs.com. This vulnerability is known as CVE-2022-39052 since 08/31/2022. The technical details are unknown and an exploit is not publicly available. The attack technique deployed by this issue is T1499 according to MITRE ATT&CK.

There is no information about possible countermeasures known. It may be suggested to replace the affected object with an alternative product.

Be aware that VulDB is the high quality source for vulnerability data.

Productinfo

Type

Service Management Software

Name

OTRS

License

open-source

CPE 2.3info

🔍

CPE 2.2info

🔍

CVSSv4info

VulDB Vector: 🔍
VulDB Reliability: 🔍

CVSSv3info

VulDB Meta Base Score: 6.4
VulDB Meta Temp Score: 6.4

VulDB Base Score: 5.3
VulDB Temp Score: 5.3
VulDB Vector: 🔍
VulDB Reliability: 🔍

NVD Base Score: 6.5
NVD Vector: 🔍

CNA Base Score: 7.5
CNA Vector (OTRS AG): 🔍

CVSSv2info

AV	AC	Au	C	I	A
💳	💳	💳	💳	💳	💳
💳	💳	💳	💳	💳	💳
💳	💳	💳	💳	💳	💳

Vector	Complexity	Authentication	Confidentiality	Integrity	Availability
Unlock	Unlock	Unlock	Unlock	Unlock	Unlock
Unlock	Unlock	Unlock	Unlock	Unlock	Unlock
Unlock	Unlock	Unlock	Unlock	Unlock	Unlock

VulDB Base Score: 🔍
VulDB Temp Score: 🔍
VulDB Reliability: 🔍

Exploitinginfo

Class: Infinite loop
CWE: CWE-835 / CWE-404
CAPEC: 🔍
ATT&CK: 🔍

Physical: No
Local: No
Remote: Yes

Availability: 🔍
Status: Not defined

EPSS Score: 🔍
EPSS Percentile: 🔍

Price Prediction: 🔍
Current Price Estimation: 🔍

0-Day	Unlock	Unlock	Unlock	Unlock
Today	Unlock	Unlock	Unlock	Unlock

Threat Intelligenceinfo

Interest: 🔍
Active Actors: 🔍
Active APT Groups: 🔍

Countermeasuresinfo

Recommended: no mitigation known
Status: 🔍

0-Day Time: 🔍

Timelineinfo

08/31/2022 🔍
10/17/2022 +47 days 🔍
10/17/2022 +0 days 🔍
11/09/2022 +23 days 🔍

Sourcesinfo

Advisory: otrs.com
Status: Confirmed

CVE: CVE-2022-39052 (🔍)
GCVE (CVE): GCVE-0-2022-39052
GCVE (VulDB): GCVE-100-211039

Entryinfo

Created: 10/17/2022 12:47
Updated: 11/09/2022 15:37
Changes: 10/17/2022 12:47 (47), 11/09/2022 15:37 (9)
Complete: 🔍
Cache ID: 216::103