VDB-220012 · CVE-2023-23074 · GCVE-0-2023-23074

Zoho ManageEngine ServiceDesk Plus 14 Video cross site scripting

CVSS Meta Temp Score CVSS is a standardized scoring system to determine possibilities of attacks. The Temp Score considers temporal factors like disclosure, exploit and countermeasures. The unique Meta Score calculates the average score of different sources to provide a normalized scoring system.	Current Exploit Price (≈) Our analysts are monitoring exploit markets and are in contact with vulnerability brokers. The range indicates the observed or calculated exploit price to be seen on exploit markets. A good indicator to understand the monetary effort required for and the popularity of an attack.	CTI Interest Score Our Cyber Threat Intelligence team is monitoring different web sites, mailing lists, exploit markets and social media networks. The CTI Interest Score identifies the interest of attackers and the security community for this specific vulnerability in real-time. A high score indicates an elevated risk to be targeted for this vulnerability.
4.8	$0-$5k	0.00

Summaryinfo

A vulnerability, which was classified as problematic, was found in Zoho ManageEngine ServiceDesk Plus 14. Affected by this issue is some unknown functionality of the component Video Handler. Executing a manipulation can lead to cross site scripting. This vulnerability is tracked as CVE-2023-23074. The attack can be launched remotely. No exploit exists.

Detailsinfo

A vulnerability was found in Zoho ManageEngine ServiceDesk Plus 14. It has been declared as problematic. This vulnerability affects some unknown functionality of the component Video Handler. The manipulation with an unknown input leads to a cross site scripting vulnerability. The CWE definition for the vulnerability is CWE-79. The product does not neutralize or incorrectly neutralizes user-controllable input before it is placed in output that is used as a web page that is served to other users. As an impact it is known to affect integrity. CVE summarizes:

Cross site scripting (XSS) vulnerability in Zoho ManageEngine ServiceDesk Plus 14 via embedding videos in the language component.

The weakness was disclosed 02/02/2023. The advisory is shared for download at bugbounty.zohocorp.com. This vulnerability was named CVE-2023-23074 since 01/11/2023. Successful exploitation requires user interaction by the victim. There are neither technical details nor an exploit publicly available. The MITRE ATT&CK project declares the attack technique as T1059.007.

There is no information about possible countermeasures known. It may be suggested to replace the affected object with an alternative product.

Once again VulDB remains the best source for vulnerability data.

Productinfo

Vendor

Zoho ManageEngine

Name

ServiceDesk Plus

Version

License

commercial

Website

Vendor: https://www.manageengine.com/

CPE 2.3info

CPE 2.2info

CVSSv4info

VulDB Vector: 🔍
VulDB Reliability: 🔍

CVSSv3info

VulDB Meta Base Score: 4.8
VulDB Meta Temp Score: 4.8

VulDB Base Score: 3.5
VulDB Temp Score: 3.5
VulDB Vector: 🔍
VulDB Reliability: 🔍

NVD Base Score: 6.1
NVD Vector: 🔍

CVSSv2info

AV	AC	Au	C	I	A
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💳	💳	💳	💳	💳	💳
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Vector	Complexity	Authentication	Confidentiality	Integrity	Availability
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VulDB Base Score: 🔍
VulDB Temp Score: 🔍
VulDB Reliability: 🔍

Exploitinginfo

Class: Cross site scripting
CWE: CWE-79 / CWE-94 / CWE-74
CAPEC: 🔍
ATT&CK: 🔍

Physical: No
Local: No
Remote: Yes

Availability: 🔍
Status: Not defined

EPSS Score: 🔍
EPSS Percentile: 🔍

Price Prediction: 🔍
Current Price Estimation: 🔍

0-Day	Unlock	Unlock	Unlock	Unlock
Today	Unlock	Unlock	Unlock	Unlock

Threat Intelligenceinfo

Interest: 🔍
Active Actors: 🔍
Active APT Groups: 🔍

Countermeasuresinfo

Recommended: no mitigation known
Status: 🔍

0-Day Time: 🔍

Timelineinfo

01/11/2023 🔍
02/02/2023 +22 days 🔍
02/02/2023 +0 days 🔍
03/28/2025 +784 days 🔍

Sourcesinfo

Vendor: manageengine.com

Advisory: bugbounty.zohocorp.com
Status: Confirmed

CVE: CVE-2023-23074 (🔍)
GCVE (CVE): GCVE-0-2023-23074
GCVE (VulDB): GCVE-100-220012

Entryinfo

Created: 02/02/2023 08:36
Updated: 03/28/2025 00:09
Changes: 02/02/2023 08:36 (38), 03/28/2025 00:09 (26)
Complete: 🔍
Cache ID: 216::103