OTRS up to 6.0.11 E-Mail Message cross site scripting

CVSS Meta Temp Score
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Current Exploit Price (≈)
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CTI Interest Score
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5.1$0-$5k0.00

Summaryinfo

A vulnerability, which was classified as problematic, was found in OTRS up to 6.0.11. This vulnerability affects unknown code of the component E-Mail Message Handler. Such manipulation leads to cross site scripting. This vulnerability is referenced as CVE-2018-17883. It is possible to launch the attack remotely. No exploit is available. You should upgrade the affected component.

Detailsinfo

A vulnerability was found in OTRS up to 6.0.11 (Service Management Software) and classified as problematic. Affected by this issue is some unknown functionality of the component E-Mail Message Handler. The manipulation with an unknown input leads to a cross site scripting vulnerability. Using CWE to declare the problem leads to CWE-79. The product does not neutralize or incorrectly neutralizes user-controllable input before it is placed in output that is used as a web page that is served to other users. Impacted is integrity. CVE summarizes:

An issue was discovered in Open Ticket Request System (OTRS) 6.0.x before 6.0.12. An attacker could send an e-mail message with a malicious link to an OTRS system or an agent. If a logged-in agent opens this link, it could cause the execution of JavaScript in the context of OTRS.

The weakness was published 04/16/2023. The advisory is available at community.otrs.com. This vulnerability is handled as CVE-2018-17883 since 10/02/2018. Successful exploitation requires user interaction by the victim. The technical details are unknown and an exploit is not available. This vulnerability is assigned to T1059.007 by the MITRE ATT&CK project.

Upgrading to version 6.0.12 eliminates this vulnerability. The upgrade is hosted for download at community.otrs.com.

If you want to get best quality of vulnerability data, you may have to visit VulDB.

Productinfo

Type

Name

Version

License

CPE 2.3info

CPE 2.2info

CVSSv4info

VulDB Vector: 🔍
VulDB Reliability: 🔍

CVSSv3info

VulDB Meta Base Score: 5.2
VulDB Meta Temp Score: 5.1

VulDB Base Score: 4.3
VulDB Temp Score: 4.1
VulDB Vector: 🔍
VulDB Reliability: 🔍

NVD Base Score: 6.1
NVD Vector: 🔍

CVSSv2info

AVACAuCIA
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VectorComplexityAuthenticationConfidentialityIntegrityAvailability
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VulDB Base Score: 🔍
VulDB Temp Score: 🔍
VulDB Reliability: 🔍

Exploitinginfo

Class: Cross site scripting
CWE: CWE-79 / CWE-94 / CWE-74
CAPEC: 🔍
ATT&CK: 🔍

Physical: No
Local: No
Remote: Yes

Availability: 🔍
Status: Not defined

EPSS Score: 🔍
EPSS Percentile: 🔍

Price Prediction: 🔍
Current Price Estimation: 🔍

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Threat Intelligenceinfo

Interest: 🔍
Active Actors: 🔍
Active APT Groups: 🔍

Countermeasuresinfo

Recommended: Upgrade
Status: 🔍

0-Day Time: 🔍

Upgrade: OTRS 6.0.12

Timelineinfo

10/02/2018 🔍
04/16/2023 +1657 days 🔍
04/16/2023 +0 days 🔍
05/05/2023 +19 days 🔍

Sourcesinfo

Advisory: community.otrs.com
Status: Confirmed

CVE: CVE-2018-17883 (🔍)
GCVE (CVE): GCVE-0-2018-17883
GCVE (VulDB): GCVE-100-226130

Entryinfo

Created: 04/16/2023 07:49
Updated: 05/05/2023 11:22
Changes: 04/16/2023 07:49 (41), 05/05/2023 11:22 (11)
Complete: 🔍
Cache ID: 216::103

If you want to get best quality of vulnerability data, you may have to visit VulDB.

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