OTRS up to 6.0.34/7.0.44/8.0.34 Generic Interface ContentType injection

Summaryinfo

A vulnerability, which was classified as critical, was found in OTRS up to 6.0.34/7.0.44/8.0.34. This vulnerability affects unknown code of the component Generic Interface Module. Executing a manipulation of the argument ContentType can lead to injection. This vulnerability is handled as CVE-2023-38060. The attack can be executed remotely. There is not any exploit available. You should upgrade the affected component.

Detailsinfo

A vulnerability classified as critical was found in OTRS up to 6.0.34/7.0.44/8.0.34 (Service Management Software). This vulnerability affects some unknown functionality of the component Generic Interface Module. The manipulation of the argument ContentType with an unknown input leads to a injection vulnerability. The CWE definition for the vulnerability is CWE-74. The product constructs all or part of a command, data structure, or record using externally-influenced input from an upstream component, but it does not neutralize or incorrectly neutralizes special elements that could modify how it is parsed or interpreted when it is sent to a downstream component. As an impact it is known to affect confidentiality, integrity, and availability. CVE summarizes:

Improper Input Validation vulnerability in the ContentType parameter for attachments on TicketCreate or TicketUpdate operations of the OTRS Generic Interface modules allows any authenticated attacker to to perform an host header injection for the ContentType header of the attachment.  This issue affects OTRS: from 7.0.X before 7.0.45, from 8.0.X before 8.0.35; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.

The weakness was released 07/24/2023. The advisory is shared for download at otrs.com. This vulnerability was named CVE-2023-38060 since 07/12/2023. There are known technical details, but no exploit is available. The MITRE ATT&CK project declares the attack technique as T1055.

Upgrading eliminates this vulnerability. The upgrade is hosted for download at otrs.com.

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Productinfo

Type

• Service Management Software

Name

• OTRS

Version

• 6.0.0
• 6.0.1
• 6.0.2
• 6.0.3
• 6.0.4
• 6.0.5
• 6.0.6
• 6.0.7
• 6.0.8
• 6.0.9
• 6.0.10
• 6.0.11
• 6.0.12
• 6.0.13
• 6.0.14
• 6.0.15
• 6.0.16
• 6.0.17
• 6.0.18
• 6.0.19
• 6.0.20
• 6.0.21
• 6.0.22
• 6.0.23
• 6.0.24
• 6.0.25
• 6.0.26
• 6.0.27
• 6.0.28
• 6.0.29
• 6.0.30
• 6.0.31
• 6.0.32
• 6.0.33
• 6.0.34
• 7.0.0
• 7.0.1
• 7.0.2
• 7.0.3
• 7.0.4
• 7.0.5
• 7.0.6
• 7.0.7
• 7.0.8
• 7.0.9
• 7.0.10
• 7.0.11
• 7.0.12
• 7.0.13
• 7.0.14
• 7.0.15
• 7.0.16
• 7.0.17
• 7.0.18
• 7.0.19
• 7.0.20
• 7.0.21
• 7.0.22
• 7.0.23
• 7.0.24
• 7.0.25
• 7.0.26
• 7.0.27
• 7.0.28
• 7.0.29
• 7.0.30
• 7.0.31
• 7.0.32
• 7.0.33
• 7.0.34
• 7.0.35
• 7.0.36
• 7.0.37
• 7.0.38
• 7.0.39
• 7.0.40
• 7.0.41
• 7.0.42
• 7.0.43
• 7.0.44
• 8.0.0
• 8.0.1
• 8.0.2
• 8.0.3
• 8.0.4
• 8.0.5
• 8.0.6
• 8.0.7
• 8.0.8
• 8.0.9
• 8.0.10
• 8.0.11
• 8.0.12
• 8.0.13
• 8.0.14
• 8.0.15
• 8.0.16
• 8.0.17
• 8.0.18
• 8.0.19
• 8.0.20
• 8.0.21
• 8.0.22
• 8.0.23
• 8.0.24
• 8.0.25
• 8.0.26
• 8.0.27
• 8.0.28
• 8.0.29
• 8.0.30
• 8.0.31
• 8.0.32
• 8.0.33
• 8.0.34

License

• open-source

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