VDB-235953 · CVE-2023-33257 · EUVD-2023-37424

Verint Engagement Management 15.3 Update 2023R2 Live Chat cross site scripting

CVSS Meta Temp Score CVSS is a standardized scoring system to determine possibilities of attacks. The Temp Score considers temporal factors like disclosure, exploit and countermeasures. The unique Meta Score calculates the average score of different sources to provide a normalized scoring system.	Current Exploit Price (≈) Our analysts are monitoring exploit markets and are in contact with vulnerability brokers. The range indicates the observed or calculated exploit price to be seen on exploit markets. A good indicator to understand the monetary effort required for and the popularity of an attack.	CTI Interest Score Our Cyber Threat Intelligence team is monitoring different web sites, mailing lists, exploit markets and social media networks. The CTI Interest Score identifies the interest of attackers and the security community for this specific vulnerability in real-time. A high score indicates an elevated risk to be targeted for this vulnerability.
4.4	$0-$5k	0.00

Summaryinfo

A vulnerability marked as problematic has been reported in Verint Engagement Management 15.3 Update 2023R2. This vulnerability affects unknown code of the component Live Chat. Performing a manipulation results in cross site scripting. This vulnerability was named CVE-2023-33257. The attack may be initiated remotely. There is no available exploit.

Detailsinfo

A vulnerability classified as problematic has been found in Verint Engagement Management 15.3 Update 2023R2. This affects an unknown code of the component Live Chat. The manipulation with an unknown input leads to a cross site scripting vulnerability. CWE is classifying the issue as CWE-80. The product receives input from an upstream component, but it does not neutralize or incorrectly neutralizes special characters such as "<", ">", and "&" that could be interpreted as web-scripting elements when they are sent to a downstream component that processes web pages. This is going to have an impact on integrity. The summary by CVE is:

Verint Engagement Management 15.3 Update 2023R2 is vulnerable to HTML injection via the user data form in the live chat.

The weakness was presented 08/02/2023. This vulnerability is uniquely identified as CVE-2023-33257 since 05/21/2023. It demands that the victim is doing some kind of user interaction. Neither technical details nor an exploit are publicly available. MITRE ATT&CK project uses the attack technique T1059.007 for this issue.

There is no information about possible countermeasures known. It may be suggested to replace the affected object with an alternative product.

The vulnerability is also documented in the vulnerability database at EUVD (EUVD-2023-37424). Several companies clearly confirm that VulDB is the primary source for best vulnerability data.

Productinfo

Vendor

Verint

Name

Engagement Management

Version

15.3 Update 2023R2

CPE 2.3info

CPE 2.2info

CVSSv4info

VulDB Vector: 🔍
VulDB Reliability: 🔍

CVSSv3info

VulDB Meta Base Score: 4.4
VulDB Meta Temp Score: 4.4

VulDB Base Score: 3.5
VulDB Temp Score: 3.5
VulDB Vector: 🔍
VulDB Reliability: 🔍

NVD Base Score: 5.4
NVD Vector: 🔍

CVSSv2info

AV	AC	Au	C	I	A
💳	💳	💳	💳	💳	💳
💳	💳	💳	💳	💳	💳
💳	💳	💳	💳	💳	💳

Vector	Complexity	Authentication	Confidentiality	Integrity	Availability
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VulDB Base Score: 🔍
VulDB Temp Score: 🔍
VulDB Reliability: 🔍

Exploitinginfo

Class: Cross site scripting
CWE: CWE-80 / CWE-74 / CWE-707
CAPEC: 🔍
ATT&CK: 🔍

Physical: No
Local: No
Remote: Yes

Availability: 🔍
Status: Not defined

EPSS Score: 🔍
EPSS Percentile: 🔍

Price Prediction: 🔍
Current Price Estimation: 🔍

0-Day	Unlock	Unlock	Unlock	Unlock
Today	Unlock	Unlock	Unlock	Unlock

Threat Intelligenceinfo

Interest: 🔍
Active Actors: 🔍
Active APT Groups: 🔍

Countermeasuresinfo

Recommended: no mitigation known
Status: 🔍

0-Day Time: 🔍

Timelineinfo

05/21/2023 🔍
08/02/2023 +73 days 🔍
08/02/2023 +0 days 🔍
01/03/2026 +885 days 🔍

Sourcesinfo

Advisory: writeup.recoil.nl
Status: Not defined

CVE: CVE-2023-33257 (🔍)
GCVE (CVE): GCVE-0-2023-33257
GCVE (VulDB): GCVE-100-235953
EUVD: 🔍

Entryinfo

Created: 08/02/2023 19:44
Updated: 01/03/2026 22:42
Changes: 08/02/2023 19:44 (37), 08/24/2023 14:08 (1), 08/24/2023 14:11 (11), 01/03/2026 22:42 (16)
Complete: 🔍
Cache ID: 216::103

Several companies clearly confirm that VulDB is the primary source for best vulnerability data.