Polar Software Helpdesk 3.0 improper authentication

CVSS Meta Temp Score
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CTI Interest Score
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4.8$0-$5k0.00

Summaryinfo

A vulnerability described as problematic has been identified in Polar Software Helpdesk 3.0. The impacted element is an unknown function. Executing a manipulation can lead to improper authentication. This vulnerability is tracked as CVE-2004-2736. Moreover, an exploit is present. Upgrading the affected component is recommended.

Detailsinfo

A vulnerability has been found in Polar Software Helpdesk 3.0 and classified as problematic. This vulnerability affects an unknown code block. The manipulation with an unknown input leads to a improper authentication vulnerability. The CWE definition for the vulnerability is CWE-287. When an actor claims to have a given identity, the product does not prove or insufficiently proves that the claim is correct. As an impact it is known to affect integrity. CVE summarizes:

Polar HelpDesk 3.0 allows remote attackers to bypass authentication by setting the UserId and UserType values in a cookie.

The weakness was disclosed 07/22/2004 by Noam Rathaus (Website). The advisory is available at securiteam.com. This vulnerability was named CVE-2004-2736 since 10/08/2007. The exploitation appears to be easy. The attack can be initiated remotely. No form of authentication is required for a successful exploitation. Technical details are unknown but a public exploit is available.

A public exploit has been developed in Perl and been published immediately after the advisory. It is possible to download the exploit at securityfocus.com. It is declared as proof-of-concept. The vulnerability scanner Nessus provides a plugin with the ID 14193 (Polar HelpDesk Authentication Bypass), which helps to determine the existence of the flaw in a target environment. It is assigned to the family CGI abuses and running in the context r. The commercial vulnerability scanner Qualys is able to test this issue with plugin 12097 (Polar HelpDesk Cookie Based Authentication System Bypass Vulnerability).

Upgrading eliminates this vulnerability.

The vulnerability is also documented in the databases at X-Force (16778), Exploit-DB (24302), Tenable (14193), SecurityFocus (BID 10775†) and OSVDB (8168†). If you want to get best quality of vulnerability data, you may have to visit VulDB.

Productinfo

Vendor

Name

Version

CPE 2.3info

CPE 2.2info

CVSSv4info

VulDB Vector: 🔍
VulDB Reliability: 🔍

CVSSv3info

VulDB Meta Base Score: 5.3
VulDB Meta Temp Score: 4.8

VulDB Base Score: 5.3
VulDB Temp Score: 4.8
VulDB Vector: 🔍
VulDB Reliability: 🔍

CVSSv2info

AVACAuCIA
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VectorComplexityAuthenticationConfidentialityIntegrityAvailability
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VulDB Base Score: 🔍
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Exploitinginfo

Class: Improper authentication
CWE: CWE-287
CAPEC: 🔍
ATT&CK: 🔍

Physical: No
Local: No
Remote: Yes

Availability: 🔍
Access: Public
Status: Proof-of-Concept
Programming Language: 🔍
Download: 🔍

EPSS Score: 🔍
EPSS Percentile: 🔍

Price Prediction: 🔍
Current Price Estimation: 🔍

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Nessus ID: 14193
Nessus Name: Polar HelpDesk Authentication Bypass
Nessus File: 🔍
Nessus Risk: 🔍
Nessus Family: 🔍
Nessus Context: 🔍

Qualys ID: 🔍
Qualys Name: 🔍

Exploit-DB: 🔍

Threat Intelligenceinfo

Interest: 🔍
Active Actors: 🔍
Active APT Groups: 🔍

Countermeasuresinfo

Recommended: Upgrade
Status: 🔍

0-Day Time: 🔍
Exploit Delay Time: 🔍

Timelineinfo

07/21/2004 🔍
07/22/2004 +1 days 🔍
07/22/2004 +0 days 🔍
07/22/2004 +0 days 🔍
07/22/2004 +0 days 🔍
08/02/2004 +10 days 🔍
12/31/2004 +151 days 🔍
10/08/2007 +1011 days 🔍
03/10/2015 +2710 days 🔍
07/05/2025 +3770 days 🔍

Sourcesinfo

Advisory: securiteam.com⛔
Researcher: Noam Rathaus
Status: Confirmed

CVE: CVE-2004-2736 (🔍)
GCVE (CVE): GCVE-0-2004-2736
GCVE (VulDB): GCVE-100-23602
X-Force: 16778
SecurityFocus: 10775 - Polar Helpdesk Cookie Based Authentication System Bypass Vulnerability
Secunia: 12120 - Polar HelpDesk Authentication Bypass, Moderately Critical
OSVDB: 8168 - Polar HelpDesk Cookie Modification Privilege Escalation

scip Labs: https://www.scip.ch/en/?labs.20161013

Entryinfo

Created: 03/10/2015 12:14
Updated: 07/05/2025 19:52
Changes: 03/10/2015 12:14 (68), 04/23/2019 09:12 (3), 08/02/2024 17:20 (17), 07/05/2025 19:52 (5)
Complete: 🔍
Cache ID: 216::103

If you want to get best quality of vulnerability data, you may have to visit VulDB.

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