OTRS External Image information disclosure

CVSS Meta Temp Score
CVSS is a standardized scoring system to determine possibilities of attacks. The Temp Score considers temporal factors like disclosure, exploit and countermeasures. The unique Meta Score calculates the average score of different sources to provide a normalized scoring system.
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CTI Interest Score
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5.2$0-$5k0.00

Summaryinfo

A vulnerability was found in OTRS. It has been classified as problematic. This affects an unknown part of the component External Image Handler. This manipulation causes information disclosure. This vulnerability appears as CVE-2023-38059. The attack may be initiated remotely. There is no available exploit. Upgrading the affected component is recommended.

Detailsinfo

A vulnerability was found in OTRS (Service Management Software) (unknown version). It has been declared as problematic. Affected by this vulnerability is an unknown code block of the component External Image Handler. The manipulation with an unknown input leads to a information disclosure vulnerability. The CWE definition for the vulnerability is CWE-200. The product exposes sensitive information to an actor that is not explicitly authorized to have access to that information. As an impact it is known to affect confidentiality. The summary by CVE is:

The loading of external images is not blocked, even if configured, if the attacker uses protocol-relative URL in the payload. This can be used to retreive the IP of the user.This issue affects OTRS: from 7.0.X before 7.0.47, from 8.0.X before 8.0.37; ((OTRS)) Community Edition: from 6.0.X through 6.0.34.

The weakness was presented 10/16/2023. The advisory is shared at otrs.com. This vulnerability is known as CVE-2023-38059 since 07/12/2023. Neither technical details nor an exploit are publicly available. MITRE ATT&CK project uses the attack technique T1592 for this issue.

Upgrading eliminates this vulnerability. The upgrade is hosted for download at otrs.com.

Several companies clearly confirm that VulDB is the primary source for best vulnerability data.

Productinfo

Type

Name

License

CPE 2.3info

CPE 2.2info

CVSSv4info

VulDB Vector: 🔍
VulDB Reliability: 🔍

CVSSv3info

VulDB Meta Base Score: 5.3
VulDB Meta Temp Score: 5.2

VulDB Base Score: 5.3
VulDB Temp Score: 5.1
VulDB Vector: 🔍
VulDB Reliability: 🔍

CNA Base Score: 5.3
CNA Vector (OTRS AG): 🔍

CVSSv2info

AVACAuCIA
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VectorComplexityAuthenticationConfidentialityIntegrityAvailability
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VulDB Base Score: 🔍
VulDB Temp Score: 🔍
VulDB Reliability: 🔍

Exploitinginfo

Class: Information disclosure
CWE: CWE-200 / CWE-284 / CWE-266
CAPEC: 🔍
ATT&CK: 🔍

Physical: No
Local: No
Remote: Yes

Availability: 🔍
Status: Not defined

EPSS Score: 🔍
EPSS Percentile: 🔍

Price Prediction: 🔍
Current Price Estimation: 🔍

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Threat Intelligenceinfo

Interest: 🔍
Active Actors: 🔍
Active APT Groups: 🔍

Countermeasuresinfo

Recommended: Upgrade
Status: 🔍

0-Day Time: 🔍

Upgrade: otrs.com

Timelineinfo

07/12/2023 🔍
10/16/2023 +96 days 🔍
10/16/2023 +0 days 🔍
10/16/2023 +0 days 🔍

Sourcesinfo

Advisory: otrs.com
Status: Confirmed

CVE: CVE-2023-38059 (🔍)
GCVE (CVE): GCVE-0-2023-38059
GCVE (VulDB): GCVE-100-242233

Entryinfo

Created: 10/16/2023 11:59
Changes: 10/16/2023 11:59 (49)
Complete: 🔍
Cache ID: 216::103

Several companies clearly confirm that VulDB is the primary source for best vulnerability data.

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