VDB-244827 · CVE-2021-43609 · GCVE-0-2021-43609

Spiceworks Help Desk Server up to 1.3.2 database_query.rb order_by_for_ticket sort deserialization

CVSS Meta Temp Score CVSS is a standardized scoring system to determine possibilities of attacks. The Temp Score considers temporal factors like disclosure, exploit and countermeasures. The unique Meta Score calculates the average score of different sources to provide a normalized scoring system.	Current Exploit Price (≈) Our analysts are monitoring exploit markets and are in contact with vulnerability brokers. The range indicates the observed or calculated exploit price to be seen on exploit markets. A good indicator to understand the monetary effort required for and the popularity of an attack.	CTI Interest Score Our Cyber Threat Intelligence team is monitoring different web sites, mailing lists, exploit markets and social media networks. The CTI Interest Score identifies the interest of attackers and the security community for this specific vulnerability in real-time. A high score indicates an elevated risk to be targeted for this vulnerability.
8.2	$0-$5k	0.00

Summaryinfo

A vulnerability identified as critical has been detected in Spiceworks Help Desk Server up to 1.3.2. Affected by this vulnerability is the function order_by_for_ticket of the file app/models/reporting/database_query.rb. Performing a manipulation of the argument sort results in deserialization. This vulnerability is reported as CVE-2021-43609. The attack is possible to be carried out remotely. No exploit exists. You should upgrade the affected component.

Detailsinfo

A vulnerability classified as critical has been found in Spiceworks Help Desk Server up to 1.3.2. This affects the function order_by_for_ticket of the file app/models/reporting/database_query.rb. The manipulation of the argument sort with an unknown input leads to a deserialization vulnerability. CWE is classifying the issue as CWE-502. The product deserializes untrusted data without sufficiently verifying that the resulting data will be valid. This is going to have an impact on confidentiality, integrity, and availability. The summary by CVE is:

An issue was discovered in Spiceworks Help Desk Server before 1.3.3. A Blind Boolean SQL injection vulnerability within the order_by_for_ticket function in app/models/reporting/database_query.rb allows an authenticated attacker to execute arbitrary SQL commands via the sort parameter. This can be leveraged to leak local files from the host system, leading to remote code execution (RCE) through deserialization of malicious data.

The weakness was disclosed 11/09/2023. It is possible to read the advisory at community.spiceworks.com. This vulnerability is uniquely identified as CVE-2021-43609 since 11/12/2021. Technical details of the vulnerability are known, but there is no available exploit.

Upgrading to version 1.3.3 eliminates this vulnerability. The upgrade is hosted for download at community.spiceworks.com.

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Productinfo

Vendor

Spiceworks

Name

Help Desk Server

Version

CPE 2.3info

CPE 2.2info

CVSSv4info

VulDB Vector: 🔍
VulDB Reliability: 🔍

CVSSv3info

VulDB Meta Base Score: 8.3
VulDB Meta Temp Score: 8.2

VulDB Base Score: 6.3
VulDB Temp Score: 6.0
VulDB Vector: 🔍
VulDB Reliability: 🔍

NVD Base Score: 8.8
NVD Vector: 🔍

CNA Base Score: 9.9
CNA Vector (MITRE): 🔍

CVSSv2info

AV	AC	Au	C	I	A
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💳	💳	💳	💳	💳	💳
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Vector	Complexity	Authentication	Confidentiality	Integrity	Availability
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VulDB Base Score: 🔍
VulDB Temp Score: 🔍
VulDB Reliability: 🔍

Exploitinginfo

Class: Deserialization
CWE: CWE-502 / CWE-20
CAPEC: 🔍
ATT&CK: 🔍

Physical: No
Local: No
Remote: Yes

Availability: 🔍
Status: Not defined

EPSS Score: 🔍
EPSS Percentile: 🔍

Price Prediction: 🔍
Current Price Estimation: 🔍

0-Day	Unlock	Unlock	Unlock	Unlock
Today	Unlock	Unlock	Unlock	Unlock

Threat Intelligenceinfo

Interest: 🔍
Active Actors: 🔍
Active APT Groups: 🔍

Countermeasuresinfo

Recommended: Upgrade
Status: 🔍

0-Day Time: 🔍

Upgrade: Help Desk Server 1.3.3

Timelineinfo

11/12/2021 🔍
11/09/2023 +727 days 🔍
11/09/2023 +0 days 🔍
12/05/2023 +26 days 🔍

Sourcesinfo

Advisory: community.spiceworks.com
Status: Confirmed

CVE: CVE-2021-43609 (🔍)
GCVE (CVE): GCVE-0-2021-43609
GCVE (VulDB): GCVE-100-244827

Entryinfo

Created: 11/09/2023 03:55
Updated: 12/05/2023 13:30
Changes: 11/09/2023 03:55 (52), 12/05/2023 13:30 (11)
Complete: 🔍
Cache ID: 216::103