OTRS up to 8.0.37 AgentInterface/ExternalInterface insufficiently protected credentials
| CVSS Meta Temp Score | Current Exploit Price (≈) | CTI Interest Score |
|---|---|---|
| 6.6 | $0-$5k | 0.00 |
Summary
A vulnerability was found in OTRS up to 8.0.37 and classified as problematic. Impacted is an unknown function of the component AgentInterface/ExternalInterface. Such manipulation leads to insufficiently protected credentials. This vulnerability is uniquely identified as CVE-2023-6254. The attack can only be initiated within the local network. No exploit exists.
Details
A vulnerability, which was classified as problematic, has been found in OTRS up to 8.0.37 (Service Management Software). Affected by this issue is an unknown code of the component AgentInterface/ExternalInterface. The manipulation with an unknown input leads to a insufficiently protected credentials vulnerability. Using CWE to declare the problem leads to CWE-522. The product transmits or stores authentication credentials, but it uses an insecure method that is susceptible to unauthorized interception and/or retrieval. Impacted is confidentiality. CVE summarizes:
A Vulnerability in OTRS AgentInterface and ExternalInterface allows the reading of plain text passwords which are send back to the client in the server response- This issue affects OTRS: from 8.0.X through 8.0.37.
The weakness was disclosed 11/27/2023. The advisory is shared for download at otrs.com. This vulnerability is handled as CVE-2023-6254 since 11/22/2023. There are neither technical details nor an exploit publicly available. The MITRE ATT&CK project declares the attack technique as T1552.
There is no information about possible countermeasures known. It may be suggested to replace the affected object with an alternative product.
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Product
Type
Name
Version
- 8.0.0
- 8.0.1
- 8.0.2
- 8.0.3
- 8.0.4
- 8.0.5
- 8.0.6
- 8.0.7
- 8.0.8
- 8.0.9
- 8.0.10
- 8.0.11
- 8.0.12
- 8.0.13
- 8.0.14
- 8.0.15
- 8.0.16
- 8.0.17
- 8.0.18
- 8.0.19
- 8.0.20
- 8.0.21
- 8.0.22
- 8.0.23
- 8.0.24
- 8.0.25
- 8.0.26
- 8.0.27
- 8.0.28
- 8.0.29
- 8.0.30
- 8.0.31
- 8.0.32
- 8.0.33
- 8.0.34
- 8.0.35
- 8.0.36
- 8.0.37
License
CPE 2.3
CPE 2.2
CVSSv4
VulDB Vector: 🔍VulDB Reliability: 🔍
CVSSv3
VulDB Meta Base Score: 6.6VulDB Meta Temp Score: 6.6
VulDB Base Score: 4.3
VulDB Temp Score: 4.3
VulDB Vector: 🔍
VulDB Reliability: 🔍
NVD Base Score: 7.5
NVD Vector: 🔍
CNA Base Score: 8.1
CNA Vector (OTRS AG): 🔍
CVSSv2
| AV | AC | Au | C | I | A |
|---|---|---|---|---|---|
| 💳 | 💳 | 💳 | 💳 | 💳 | 💳 |
| 💳 | 💳 | 💳 | 💳 | 💳 | 💳 |
| 💳 | 💳 | 💳 | 💳 | 💳 | 💳 |
| Vector | Complexity | Authentication | Confidentiality | Integrity | Availability |
|---|---|---|---|---|---|
| Unlock | Unlock | Unlock | Unlock | Unlock | Unlock |
| Unlock | Unlock | Unlock | Unlock | Unlock | Unlock |
| Unlock | Unlock | Unlock | Unlock | Unlock | Unlock |
VulDB Base Score: 🔍
VulDB Temp Score: 🔍
VulDB Reliability: 🔍
Exploiting
Class: Insufficiently protected credentialsCWE: CWE-522
CAPEC: 🔍
ATT&CK: 🔍
Physical: No
Local: No
Remote: Yes
Availability: 🔍
Status: Not defined
EPSS Score: 🔍
EPSS Percentile: 🔍
Price Prediction: 🔍
Current Price Estimation: 🔍
| 0-Day | Unlock | Unlock | Unlock | Unlock |
|---|---|---|---|---|
| Today | Unlock | Unlock | Unlock | Unlock |
Threat Intelligence
Interest: 🔍Active Actors: 🔍
Active APT Groups: 🔍
Countermeasures
Recommended: no mitigation knownStatus: 🔍
0-Day Time: 🔍
Timeline
11/22/2023 🔍11/27/2023 🔍
11/27/2023 🔍
12/16/2023 🔍
Sources
Advisory: otrs.comStatus: Confirmed
CVE: CVE-2023-6254 (🔍)
GCVE (CVE): GCVE-0-2023-6254
GCVE (VulDB): GCVE-100-246152
Entry
Created: 11/27/2023 11:01Updated: 12/16/2023 20:37
Changes: 11/27/2023 11:01 (46), 12/16/2023 20:37 (12)
Complete: 🔍
Cache ID: 216::103
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