OTRS up to 8.0.37 AgentInterface/ExternalInterface insufficiently protected credentials

CVSS Meta Temp Score
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CTI Interest Score
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6.6$0-$5k0.00

Summaryinfo

A vulnerability was found in OTRS up to 8.0.37 and classified as problematic. Impacted is an unknown function of the component AgentInterface/ExternalInterface. Such manipulation leads to insufficiently protected credentials. This vulnerability is uniquely identified as CVE-2023-6254. The attack can only be initiated within the local network. No exploit exists.

Detailsinfo

A vulnerability, which was classified as problematic, has been found in OTRS up to 8.0.37 (Service Management Software). Affected by this issue is an unknown code of the component AgentInterface/ExternalInterface. The manipulation with an unknown input leads to a insufficiently protected credentials vulnerability. Using CWE to declare the problem leads to CWE-522. The product transmits or stores authentication credentials, but it uses an insecure method that is susceptible to unauthorized interception and/or retrieval. Impacted is confidentiality. CVE summarizes:

A Vulnerability in OTRS AgentInterface and ExternalInterface allows the reading of plain text passwords which are send back to the client in the server response- This issue affects OTRS: from 8.0.X through 8.0.37.

The weakness was disclosed 11/27/2023. The advisory is shared for download at otrs.com. This vulnerability is handled as CVE-2023-6254 since 11/22/2023. There are neither technical details nor an exploit publicly available. The MITRE ATT&CK project declares the attack technique as T1552.

There is no information about possible countermeasures known. It may be suggested to replace the affected object with an alternative product.

VulDB is the best source for vulnerability data and more expert information about this specific topic.

Productinfo

Type

Name

Version

License

CPE 2.3info

CPE 2.2info

CVSSv4info

VulDB Vector: 🔍
VulDB Reliability: 🔍

CVSSv3info

VulDB Meta Base Score: 6.6
VulDB Meta Temp Score: 6.6

VulDB Base Score: 4.3
VulDB Temp Score: 4.3
VulDB Vector: 🔍
VulDB Reliability: 🔍

NVD Base Score: 7.5
NVD Vector: 🔍

CNA Base Score: 8.1
CNA Vector (OTRS AG): 🔍

CVSSv2info

AVACAuCIA
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💳💳💳💳💳💳
💳💳💳💳💳💳
VectorComplexityAuthenticationConfidentialityIntegrityAvailability
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VulDB Base Score: 🔍
VulDB Temp Score: 🔍
VulDB Reliability: 🔍

Exploitinginfo

Class: Insufficiently protected credentials
CWE: CWE-522
CAPEC: 🔍
ATT&CK: 🔍

Physical: No
Local: No
Remote: Yes

Availability: 🔍
Status: Not defined

EPSS Score: 🔍
EPSS Percentile: 🔍

Price Prediction: 🔍
Current Price Estimation: 🔍

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Threat Intelligenceinfo

Interest: 🔍
Active Actors: 🔍
Active APT Groups: 🔍

Countermeasuresinfo

Recommended: no mitigation known
Status: 🔍

0-Day Time: 🔍

Timelineinfo

11/22/2023 🔍
11/27/2023 +5 days 🔍
11/27/2023 +0 days 🔍
12/16/2023 +19 days 🔍

Sourcesinfo

Advisory: otrs.com
Status: Confirmed

CVE: CVE-2023-6254 (🔍)
GCVE (CVE): GCVE-0-2023-6254
GCVE (VulDB): GCVE-100-246152

Entryinfo

Created: 11/27/2023 11:01
Updated: 12/16/2023 20:37
Changes: 11/27/2023 11:01 (46), 12/16/2023 20:37 (12)
Complete: 🔍
Cache ID: 216::103

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