Cisco Packaged Contact Center Enterprise deserialization

| CVSS Meta Temp Score | Current Exploit Price (≈) | CTI Interest Score |
|---|---|---|
| 9.8 | $0-$5k | 0.00 |
Summary
A vulnerability categorized as very critical has been discovered in Cisco Packaged Contact Center Enterprise, Unified Communications Manager, Unified Communications Manager IM & Presence Service, Unified Communications Manager Session Management Edition, Unified Contact Center Enterprise, Unified Contact Center Express, Unity Connection and Virtualized Voice Browser. The affected element is an unknown function. The manipulation results in an unknown weakness. This vulnerability is cataloged as CVE-2024-20253. The attack may be launched remotely. There is no exploit available. It is advisable to upgrade the affected component.
Details
A vulnerability, which was classified as very critical, was found in Cisco Packaged Contact Center Enterprise, Unified Communications Manager, Unified Communications Manager IM & Presence Service, Unified Communications Manager Session Management Edition, Unified Contact Center Enterprise, Unified Contact Center Express, Unity Connection and Virtualized Voice Browser (Unified Communication Software). CWE is classifying the issue as CWE-502. The product deserializes untrusted data without sufficiently verifying that the resulting data will be valid. This is going to have an impact on confidentiality, integrity, and availability.
The weakness was shared 01/24/2024 as cisco-sa-cucm-rce-bWNzQcUm. The advisory is available at sec.cloudapps.cisco.com. This vulnerability is traded as CVE-2024-20253 since 11/08/2023. The technical details are unknown and an exploit is not available. The structure of the vulnerability defines a possible price range of USD $0-$5k at the moment (estimation calculated on 05/30/2025).
Upgrading eliminates this vulnerability.
If you want to get best quality of vulnerability data, you may have to visit VulDB.
Product
Type
Vendor
Name
- Packaged Contact Center Enterprise
- Unified Communications Manager
- Unified Communications Manager IM & Presence Service
- Unified Communications Manager Session Management Edition
- Unified Contact Center Enterprise
- Unified Contact Center Express
- Unity Connection
- Virtualized Voice Browser
License
Website
- Vendor: https://www.cisco.com/
CPE 2.3
CPE 2.2
CVSSv4
VulDB Vector: 🔍VulDB Reliability: 🔍
CVSSv3
VulDB Meta Base Score: 9.9VulDB Meta Temp Score: 9.8
VulDB Base Score: 9.8
VulDB Temp Score: 9.4
VulDB Vector: 🔍
VulDB Reliability: 🔍
NVD Base Score: 10.0
NVD Vector: 🔍
CNA Base Score: 9.9
CNA Vector (Cisco Systems, Inc.): 🔍
CVSSv2
| AV | AC | Au | C | I | A |
|---|---|---|---|---|---|
| 💳 | 💳 | 💳 | 💳 | 💳 | 💳 |
| 💳 | 💳 | 💳 | 💳 | 💳 | 💳 |
| 💳 | 💳 | 💳 | 💳 | 💳 | 💳 |
| Vector | Complexity | Authentication | Confidentiality | Integrity | Availability |
|---|---|---|---|---|---|
| Unlock | Unlock | Unlock | Unlock | Unlock | Unlock |
| Unlock | Unlock | Unlock | Unlock | Unlock | Unlock |
| Unlock | Unlock | Unlock | Unlock | Unlock | Unlock |
VulDB Base Score: 🔍
VulDB Temp Score: 🔍
VulDB Reliability: 🔍
Exploiting
Class: DeserializationCWE: CWE-502 / CWE-20
CAPEC: 🔍
ATT&CK: 🔍
Physical: No
Local: No
Remote: Yes
Availability: 🔍
Status: Not defined
EPSS Score: 🔍
EPSS Percentile: 🔍
Price Prediction: 🔍
Current Price Estimation: 🔍
| 0-Day | Unlock | Unlock | Unlock | Unlock |
|---|---|---|---|---|
| Today | Unlock | Unlock | Unlock | Unlock |
Threat Intelligence
Interest: 🔍Active Actors: 🔍
Active APT Groups: 🔍
Countermeasures
Recommended: UpgradeStatus: 🔍
0-Day Time: 🔍
Timeline
11/08/2023 🔍01/24/2024 🔍
01/24/2024 🔍
05/30/2025 🔍
Sources
Vendor: cisco.comAdvisory: cisco-sa-cucm-rce-bWNzQcUm
Status: Confirmed
CVE: CVE-2024-20253 (🔍)
GCVE (CVE): GCVE-0-2024-20253
GCVE (VulDB): GCVE-100-251994
Entry
Created: 01/24/2024 19:02Updated: 05/30/2025 01:27
Changes: 01/24/2024 19:02 (36), 02/18/2024 08:47 (23), 05/30/2025 01:27 (16)
Complete: 🔍
Cache ID: 216::103
If you want to get best quality of vulnerability data, you may have to visit VulDB.
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