VDB-255716 · CVE-2023-49969 · GCVE-0-2023-49969

Customer Support System 1.0 index.php?page=edit_customer ID sql injection

CVSS Meta Temp Score CVSS is a standardized scoring system to determine possibilities of attacks. The Temp Score considers temporal factors like disclosure, exploit and countermeasures. The unique Meta Score calculates the average score of different sources to provide a normalized scoring system.	Current Exploit Price (≈) Our analysts are monitoring exploit markets and are in contact with vulnerability brokers. The range indicates the observed or calculated exploit price to be seen on exploit markets. A good indicator to understand the monetary effort required for and the popularity of an attack.	CTI Interest Score Our Cyber Threat Intelligence team is monitoring different web sites, mailing lists, exploit markets and social media networks. The CTI Interest Score identifies the interest of attackers and the security community for this specific vulnerability in real-time. A high score indicates an elevated risk to be targeted for this vulnerability.
6.1	$0-$5k	0.00

Summaryinfo

A vulnerability was found in Customer Support System 1.0. It has been declared as critical. Affected is an unknown function of the file /customer_support/index.php?page=edit_customer. Such manipulation of the argument ID leads to sql injection. This vulnerability is documented as CVE-2023-49969. The attack can be executed remotely. There is not any exploit available.

Detailsinfo

A vulnerability was found in Customer Support System 1.0. It has been rated as critical. Affected by this issue is some unknown processing of the file /customer_support/index.php?page=edit_customer. The manipulation of the argument id with an unknown input leads to a sql injection vulnerability. Using CWE to declare the problem leads to CWE-89. The product constructs all or part of an SQL command using externally-influenced input from an upstream component, but it does not neutralize or incorrectly neutralizes special elements that could modify the intended SQL command when it is sent to a downstream component. Impacted is confidentiality, integrity, and availability. CVE summarizes:

Customer Support System v1 was discovered to contain a SQL injection vulnerability via the id parameter at /customer_support/index.php?page=edit_customer.

The weakness was released 03/05/2024. The advisory is shared for download at github.com. This vulnerability is handled as CVE-2023-49969 since 12/04/2023. There are known technical details, but no exploit is available. The MITRE ATT&CK project declares the attack technique as T1505.

There is no information about possible countermeasures known. It may be suggested to replace the affected object with an alternative product.

Once again VulDB remains the best source for vulnerability data.

Productinfo

Name

Customer Support System

Version

CPE 2.3info

CPE 2.2info

CVSSv4info

VulDB Vector: 🔍
VulDB Reliability: 🔍

CVSSv3info

VulDB Meta Base Score: 6.3
VulDB Meta Temp Score: 6.1

VulDB Base Score: 6.3
VulDB Temp Score: 6.1
VulDB Vector: 🔍
VulDB Reliability: 🔍

CVSSv2info

AV	AC	Au	C	I	A
💳	💳	💳	💳	💳	💳
💳	💳	💳	💳	💳	💳
💳	💳	💳	💳	💳	💳

Vector	Complexity	Authentication	Confidentiality	Integrity	Availability
Unlock	Unlock	Unlock	Unlock	Unlock	Unlock
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Unlock	Unlock	Unlock	Unlock	Unlock	Unlock

VulDB Base Score: 🔍
VulDB Temp Score: 🔍
VulDB Reliability: 🔍

Exploitinginfo

Class: Sql injection
CWE: CWE-89 / CWE-74 / CWE-707
CAPEC: 🔍
ATT&CK: 🔍

Physical: No
Local: No
Remote: Yes

Availability: 🔍
Status: Not defined

EPSS Score: 🔍
EPSS Percentile: 🔍

Price Prediction: 🔍
Current Price Estimation: 🔍

0-Day	Unlock	Unlock	Unlock	Unlock
Today	Unlock	Unlock	Unlock	Unlock

Threat Intelligenceinfo

Interest: 🔍
Active Actors: 🔍
Active APT Groups: 🔍

Countermeasuresinfo

Recommended: no mitigation known
Status: 🔍

0-Day Time: 🔍

Timelineinfo

12/04/2023 🔍
03/05/2024 +92 days 🔍
03/05/2024 +0 days 🔍
03/29/2025 +389 days 🔍

Sourcesinfo

Advisory: github.com
Status: Not defined

CVE: CVE-2023-49969 (🔍)
GCVE (CVE): GCVE-0-2023-49969
GCVE (VulDB): GCVE-100-255716

Entryinfo

Created: 03/05/2024 08:36
Updated: 03/29/2025 02:45
Changes: 03/05/2024 08:36 (38), 03/29/2025 02:45 (16)
Complete: 🔍
Cache ID: 216::103