VDB-255823 · CVE-2023-49973 · GCVE-0-2023-49973

Customer Support System 1.0 index.php?page=customer_list email cross site scripting

CVSS Meta Temp Score CVSS is a standardized scoring system to determine possibilities of attacks. The Temp Score considers temporal factors like disclosure, exploit and countermeasures. The unique Meta Score calculates the average score of different sources to provide a normalized scoring system.	Current Exploit Price (≈) Our analysts are monitoring exploit markets and are in contact with vulnerability brokers. The range indicates the observed or calculated exploit price to be seen on exploit markets. A good indicator to understand the monetary effort required for and the popularity of an attack.	CTI Interest Score Our Cyber Threat Intelligence team is monitoring different web sites, mailing lists, exploit markets and social media networks. The CTI Interest Score identifies the interest of attackers and the security community for this specific vulnerability in real-time. A high score indicates an elevated risk to be targeted for this vulnerability.
5.2	$0-$5k	0.00

Summaryinfo

A vulnerability, which was classified as problematic, has been found in Customer Support System 1.0. The impacted element is an unknown function of the file /customer_support/index.php?page=customer_list. This manipulation of the argument email causes cross site scripting. This vulnerability appears as CVE-2023-49973. The attack may be initiated remotely. There is no available exploit.

Detailsinfo

A vulnerability was found in Customer Support System 1.0. It has been declared as problematic. Affected by this vulnerability is an unknown functionality of the file /customer_support/index.php?page=customer_list. The manipulation of the argument email with an unknown input leads to a cross site scripting vulnerability. The CWE definition for the vulnerability is CWE-79. The product does not neutralize or incorrectly neutralizes user-controllable input before it is placed in output that is used as a web page that is served to other users. As an impact it is known to affect integrity. The summary by CVE is:

A cross-site scripting (XSS) vulnerability in Customer Support System v1 allows attackers to execute arbitrary web scripts or HTML via a crafted payload injected into the email parameter at /customer_support/index.php?page=customer_list.

The weakness was presented 03/06/2024. It is possible to read the advisory at github.com. This vulnerability is known as CVE-2023-49973 since 12/04/2023. It demands that the victim is doing some kind of user interaction. Technical details of the vulnerability are known, but there is no available exploit. The attack technique deployed by this issue is T1059.007 according to MITRE ATT&CK.

There is no information about possible countermeasures known. It may be suggested to replace the affected object with an alternative product.

Be aware that VulDB is the high quality source for vulnerability data.

Productinfo

Name

Customer Support System

Version

CPE 2.3info

CPE 2.2info

CVSSv4info

VulDB Vector: 🔍
VulDB Reliability: 🔍

CVSSv3info

VulDB Meta Base Score: 5.2
VulDB Meta Temp Score: 5.2

VulDB Base Score: 3.5
VulDB Temp Score: 3.4
VulDB Vector: 🔍
VulDB Reliability: 🔍

NVD Base Score: 6.1
NVD Vector: 🔍

CNA Base Score: 6.1
CNA Vector: 🔍

CVSSv2info

AV	AC	Au	C	I	A
💳	💳	💳	💳	💳	💳
💳	💳	💳	💳	💳	💳
💳	💳	💳	💳	💳	💳

Vector	Complexity	Authentication	Confidentiality	Integrity	Availability
Unlock	Unlock	Unlock	Unlock	Unlock	Unlock
Unlock	Unlock	Unlock	Unlock	Unlock	Unlock
Unlock	Unlock	Unlock	Unlock	Unlock	Unlock

VulDB Base Score: 🔍
VulDB Temp Score: 🔍
VulDB Reliability: 🔍

Exploitinginfo

Class: Cross site scripting
CWE: CWE-79 / CWE-94 / CWE-74
CAPEC: 🔍
ATT&CK: 🔍

Physical: No
Local: No
Remote: Yes

Availability: 🔍
Status: Not defined

EPSS Score: 🔍
EPSS Percentile: 🔍

Price Prediction: 🔍
Current Price Estimation: 🔍

0-Day	Unlock	Unlock	Unlock	Unlock
Today	Unlock	Unlock	Unlock	Unlock

Threat Intelligenceinfo

Interest: 🔍
Active Actors: 🔍
Active APT Groups: 🔍

Countermeasuresinfo

Recommended: no mitigation known
Status: 🔍

0-Day Time: 🔍

Timelineinfo

12/04/2023 🔍
03/06/2024 +93 days 🔍
03/06/2024 +0 days 🔍
04/17/2025 +407 days 🔍

Sourcesinfo

Advisory: github.com
Status: Not defined

CVE: CVE-2023-49973 (🔍)
GCVE (CVE): GCVE-0-2023-49973
GCVE (VulDB): GCVE-100-255823

Entryinfo

Created: 03/06/2024 06:42
Updated: 04/17/2025 21:08
Changes: 03/06/2024 06:42 (38), 11/01/2024 18:44 (27), 01/15/2025 21:53 (11), 04/17/2025 21:08 (3)
Complete: 🔍
Cache ID: 216::103